Porsche Cayenne
Porsche · Cars · 2024
Porsche Cayenne
1 complaint
status.verdict
status.uncertain
status.uncertain_sub
product.specifications
specs.g_fuel_economy
specs.city_mpg17
specs.highway_mpg23
specs.combined_mpg19
specs.annual_fuel_cost$4300
specs.ghg_score4 / 10
specs.g_engine_drivetrain
specs.engine_size3 L
specs.cylinders6
specs.fuel_typePremium
specs.transmissionAutomatic (S8)
specs.drivetrainAll-Wheel Drive
CO₂469 g/mi
specs.g_classification
specs.vehicle_classStandard Sport Utility Vehicle 4×4

specs.data_sourced_from FuelEconomy.gov (specs.energy_dept)

product.complaints_section1 total
PORSCHE CAYENNE 2024 UNKNOWN OR OTHER
medium
The rotary volume control knob on the center console of my 2024 Porsche Cayenne Coupe detached during normal, routine interior cleaning while the vehicle was stationary. The knob lifted off the control shaft with minimal contact from a standard handheld vacuum nozzle. This indicates that the retention mechanism of the control knob is insufficient and may represent a manufacturing or design defect. A loose or detachable interior control is a safety concern because it distracts the driver from the road when attempting to adjust audio, alerts, or climate menu functions. The control knob is part of an interface that the driver must use while driving, and if it unexpectedly detaches or becomes loose, it can impair the ability to safely manage vehicle settings. The issue was reported to the Porsche dealership and Porsche Cars North America. Both declined warranty coverage and classified the problem as “customer damage,” despite the failure occurring under normal usage conditions and without misuse. A properly secured interior control knob should not detach during light interior cleaning, and this may indicate a broader quality-control issue affecting similar vehicles. There were no warning lights prior to the failure. The problem is reproducible because the knob no longer attaches securely to the shaft. I am reporting this to NHTSA because an interior control that detaches under normal use may distract drivers, impair safe operation of infotainment and climate systems, and may indicate a defect in the design or construction of the control assembly.
NHTSAUSSept 2025Source →
product.discussion0 product.comments
product.no_discussion
product.status_history
product.no_status_changes
product.had_issue
product.help_others
product.submit_complaint