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Lexus · Cars · 2024
Lexus NX 250
92
7 complaints
status.verdict
status.certified
status.certified_sub
product.specifications
specs.g_fuel_economy
specs.city_mpg26
specs.highway_mpg33
specs.combined_mpg28
specs.annual_fuel_cost$2400
specs.ghg_score6 / 10
specs.g_engine_drivetrain
specs.engine_size2.5 L
specs.cylinders4
specs.fuel_typeRegular
specs.transmissionAutomatic (S8)
specs.drivetrainFront-Wheel Drive
CO₂311 g/mi
specs.g_classification
specs.vehicle_classSmall Sport Utility Vehicle 2×2

specs.data_sourced_from FuelEconomy.gov (specs.energy_dept)

product.complaints_section7 total
LEXUS NX 2024 UNKNOWN OR OTHER
medium
While driving on the highway, something (likely a small rock) from oncoming traffic flew into the windshield. Upon contact, the windshield cracked and shattered in a manner I have not seen a windshield break before, immediately spraying glass shards across the interior of the vehicle (to include dashboard, seats, and floors) and the driver. From the outside of the windshield, the area of damage is soft to the touch such that it is likely applying any pressure would collapse that area and/or enable you to punch straight through to the other side, so for safety concerns it is undrivable until the glass is replaced. I am concerned the glass could have been defective in some way, as I don't believe this is a typical response to common road hazards like small rocks/other projectiles. The windshield was the original factory installed windshield. The vehicle has not yet been inspected by the manufacturer but the incident has been reported and owner is awaiting contact from the manufacturer regarding inspection. It can be available for inspection until the glass is replaced, but owner will have glass replaced as soon as possible. Additionally, because it is not drivable, it would require inspection at residence or towing. The incident was reported to insurance. There have never been any previous warning lamps/other indicators that the glass was defective.
NHTSAUSApr 2026Source →
LEXUS NX 2024 SERVICE BRAKES
high
Possible malfunction involves vehicle speed control and braking during a low-speed parking maneuver in my 2024 Lexus NX350h. While slowly pulling into a parking space, I was actively applying the brake and creeping forward. While my foot was on the brake, the vehicle suddenly surged/accelerated forward instead of continuing to decelerate. The vehicle ran over a sign and jumped a curb before I could stop it. The vehicle is available for inspection and is currently with the Lexus dealer. My safety and the safety of others were put at serious risk because this occurred unexpectedly while parking. If a pedestrian, fixed structure, or another vehicle had been in front of me, this could have caused severe injury or worse. Thankfully, I was not physically injured, but this was a traumatic event, and I was terrified. The problem has not been reproduced by me after the incident. At the time of this report, it has not yet been confirmed by the dealer or an independent repair facility. I have requested a full diagnostic inspection and review of all available stored data before any codes are cleared. The vehicle has been delivered to the Lexus dealer for inspection. The incident was also immediately reported to my insurance company. I do not know if Lexus manufacturer representatives or other parties will inspect it. I did not observe any warning lamps, messages, or unusual symptoms before the event, and this had never happened before.
NHTSAUSMar 2026Source →
LEXUS NX 2024 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
medium
The contact owns a 2024 Lexus NX 350. The contact stated that while his wife was driving approximately 40 MPH, the instrument cluster went blank. No warning lights were illuminated. The vehicle was taken to the local dealer, but no fault was found. The failure was self-corrected. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The approximate failure mileage was 20,000.
NHTSAUSMar 2026Source →
LEXUS NX 2024 UNKNOWN OR OTHER
high
While driving, which occurred 20 minutes after i started the car, the driver’s door gets unlocked automatically and i started hearing car warning with ⚠️ appearing on my dashboard. I also heard wind noise from the highway. With the electric, i could not simply open and close the door while driving, but had to pull the door with my left hand for the next 40 minutes while driving until i hit destination. When i pulled door towards close position, wind noise and warning sound went away, but comes back as soon as i release the door. Happened numerous times during summer, spring and winter.
NHTSAUSDec 2025Source →
LEXUS NX 2024 ELECTRICAL SYSTEM
low
Driver dash does not illuminate upon starting vehicle. No MPH or other drives gauges display.
NHTSAUSAug 2025Source →
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product.status_history
status.uncertainstatus.certified31 May 2026
Lemon Score: 95. 3 data points. v3 scoring.
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