Our 2024 Toyota Crown Platinum has been experiencing random loss of power or torque when merging into traffic from a complete stop. The vehicle will be working fine; then, while attempting to accelerate from a complete stop, there is no torque or ability to accelerate up to posted speed. Not sure if it is an engine or transmission issue…but it represents a significant safety concern when it happens if pulling out from a stop to merge into oncoming traffic. The driver of the vehicle judges if it is safe to make a right turn on red (for example) and when the car does not perform as expected and there is a loss of torque or acceleration, this creates an opportunity for other drivers to rear end you as your vehicle is moving at a very slow rate of speed and not accelerating to appropriate traffic conditions.

Hood prop rod comes loose from hood when tying to lift hood slightly so I can close it.

2024 Crown Hybrid system keeps popping up on dash saying warm lamp came on twice: third time Warning lamp turned. Vehicle has been serviced twice at same dealer and then taken to another for same problem. The problem has not been resolved. Dealership indicates cannot duplicate problem. I have even shown the dealership from photo and not able to resolve.

The main instrument panel on numerous occasions remains locked on “Experience Drive Connect”, usually when starting the vehicles, but occasionally when the vehicle is being driven. Sometimes when we can turn off the car and restart, the screen will begin normal functions. Yesterday the screen remained locked after 5 shut-downs and we had to drive with a locked screen. This causes the loss of some critical functions. The fact that there remains no remedy places drivers at greater risk and should not be acceptable to the FTC nor affected Toyota drivers. We should not have to trade a higher end 2024 vehicle with 10K miles for another brand to remedy this issue. Additionally, the vehicle may lose trade value with a pending recall that prevents dealers from certifying the auto.

I was backing up the vehicle into a driveway and then again the screen went blank and no back up lights as well. This vehicle had just been back from the dealer and they had requested photos which I did immediately and back to the dealer for about the 6th time for the same issue.