Kia Soul
Kia · Auto · 2024
Kia Soul
89
17 complaints
status.verdict
status.safe
status.safe_sub
product.verdict_safe_minor
product.specifications
specs.g_fuel_economy
specs.city_mpg27
specs.highway_mpg33
specs.combined_mpg30
specs.annual_fuel_cost$2250
specs.ghg_score6 / 10
specs.g_engine_drivetrain
specs.engine_size2 L
specs.cylinders4
specs.fuel_typeRegular
specs.transmissionAutomatic (variable gear ratios)
specs.drivetrainFront-Wheel Drive
CO₂302 g/mi
specs.g_classification
specs.vehicle_classSmall Station Wagons

specs.data_sourced_from FuelEconomy.gov (specs.energy_dept)

product.complaints_section17 total
KIA SOUL 2024 FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
low
This 2024 Kia soul, 2 issues 1. the instrument cluster does not show, when turning the vehicle on the instrument cluster is blank, meaning I cannot see the speed limit, how much fuel or use any adaptive features, braking, lane departure, cruise control, etc ****this creates a dangerous situation and I do not believe the car is safe to drive**** I see there is a recall for this issue on 2023 models Kia 23V298000 Kia SC270 2. Intermittent window issues with the automatic windows, when opening from the driver side the windows will not come back up, have to pull over and turn vehicle on and off and /or try to close the windows from each door individually I called to report this to Kia at [XXX] and asked them to repair both and they were not much help, I asked this be reported and am not confident the person will actually do so They did tell me there were issues already noted which I requested be raised to a technical service bulletin or a recall and extend the warranty for all affected vehicles thank you INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSAUSApr 2026Source →
KIA SOUL 2024 ELECTRICAL SYSTEM
medium
My vehicle has less than 8K miles. This weekend my horn stopped working (a definite safety problem) and the signal that I had locked my car doors using my fob failed to work. The lights did flash to signal they were locked (I checked just to be sure!) I need to have the vehicle checked before part(s) can be ordered. That requires 2 trips to the dealer instead of one. I was told that this problem is a "recall under warranty". Kia isn't doing anything to keep their customers with this lack of service.
NHTSAUSJan 2026Source →
KIA SOUL 2024 ELECTRICAL SYSTEM
high
It started appearing to be electrical and ended in some type of engine/system emergency! I rented this vehicle through Avis and the first few days everything appeared ok, regarding the functionality vehicle. Mid-day on 10-4-25, I attempted to put groceries in the trunk, wouldn’t open. After 4 minutes, I gave up, assuming I’m doing something wrong.That evening, the gas mileage hadn’t moved remained at (90), the battery light, oil pan, mph:stuck on 23, and the rev stuck on 1.2, and the Odometer hasn’t changed. When I removed the key the dash board remained on and once I hit the lock button it turned off.10-5-25, I put gas in the car and the indicator marker never moved. I called to report these issues because my vehicle was not inspected before I left the lot. We canceled our paid trip and headed back to TX. While driving, the gas and oil pan light would turn on (2-3 min) then go off. While on the freeway, suddenly, the car shuts off. The best way I can describe it during the process is (sitting in a parked car with the ACC position) everything is working but the car isn’t “on”. Due to MPH being stuck at 23, I can say I was literally going the speed limit (60-65, flow of traffic) to 0! The phones were still charging, lights, and dashboard stayed lit, hazards light worked, and we literally rolled until the car stopped! Since this is a rental by law it should have been checked before handing me the keys. The employee handed me the keys and pointed to the car from his computer. As soon as I was aware it was a problem I called multiple times to report this. When the situation was not properly handled by Avis the first 4 times, I called the police. I requested to file a report and the officer did not show, however, Harris County sent a tow truck. I will be filling a police report in the morning. Although there is not a recall, I see there are social groups with similar issues in the Kia 2024 Sol! This was a lemon rental and the experience was traumatic!
NHTSAUSOct 2025Source →
KIA SOUL 2024 LANE DEPARTURE: ASSIST
medium
Intermittent failure of multiple safety‑critical Advanced Driver Assistance Systems (ADAS) while driving. Forward collision avoidance, lane safety, and other driver‑assist features disable simultaneously without warning.
NHTSAUSJun 2025Source →
KIA SOUL 2024 ELECTRICAL SYSTEM
low
Started the car this morning and noticed that the dashboard screen was blank. This had never happened before. Turned the car off and on twice thinking maybe it was just a software glitch but the screen stayed blank. Took the car to the dealer shortly after. When I picked it up the service advisor said they did a reset and a software update. The advisor had not seen this in a 2024 Kia Soul. But when checking on-line, I saw several similar complaints for this year/model.
NHTSAUSJun 2025Source →
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product.status_history
status.certifiedstatus.safe15 Jun 2026
Lemon Score: 89. 17 data points. v3 scoring.
status.uncertainstatus.certified1 Jun 2026
Lemon Score: 97. 2 data points. v3 scoring.
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