complaints.title

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18 complaints
VOLKSWAGEN JETTA 2023 SERVICE BRAKES
low
At only 24,000 miles, the rear brakes are already showing significant wear. When checked by the dealer, they were 2mm, while the front brakes were 12mm. The service representatives at the dealership h
NHTSAUSApr 2026Source →
VOLKSWAGEN JETTA 2023 ENGINE
medium
About 6 months after I bought my car the check engine light came on, took to vw still under Warranty. And they said it was just a harness on sale about 4 months later, it came back on and they kept my
NHTSAUSApr 2026Source →
VOLKSWAGEN JETTA 2023 UNKNOWN OR OTHER
low
I was on the highway when it sounded like an explosion happened in my car. My sunroof shattered without any debris hitting it. It was 55 degrees, so no extreme temperatures, sunny, I was not behind a
NHTSAUSMar 2026Source →
VOLKSWAGEN JETTA 2023 FORWARD COLLISION AVOIDANCE: WARNINGS
low
Adaptive Cruise control stops working suddenly with message "Travel Assist currently not available". Warning goes after restart or have to go and cancel assist completely and start again and then it w
NHTSAUSMar 2026Source →
VOLKSWAGEN JETTA 2023 SUSPENSION
low
I have brought my car into my dealership 3 times now for the same problem (a creaking noise in the suspension system) The first time they replaced the parts that I suppose they couldn’t replicate ea
NHTSAUSFeb 2026Source →
VOLKSWAGEN JETTA 2023 ENGINE
low
My 2023 vehicle has needed coolant topped off every 5-10K miles. This appears to be a very common occurrence for several owners however dealerships are just telling folks to top off as it's due to ev
NHTSAUSAug 2025Source →
VOLKSWAGEN JETTA 2023 ELECTRICAL SYSTEM
medium
The SOS Module has failed three times over 24 months of ownership. Each time, the dealer replaced the module and the faults comes back. This failure means I cannot contact VW for help in case of acc
NHTSAUSJul 2025Source →
VOLKSWAGEN JETTA 2023 ENGINE
medium
While driving home from work (I travel with the railroad weekly) on Thursday, [XXX], I had my vehicle set on cruise control going west on [XXX] in TN. Out of nowhere, my engine overheated and I lost m
NHTSAUSMay 2025Source →
VOLKSWAGEN JETTA 2023 SERVICE BRAKES
low
Rear brakes worn prematurely with only 16k miles on a brand new purchased 2023 VW Jetta. Dealer said, VW will not replace until the brakes at 2mm and the warranty will expire next month and I will end
NHTSAUSApr 2025Source →
VOLKSWAGEN JETTA 2023 ENGINE
low
Coolant reservoir keeps getting empty every 1000 miles. Similar issue as reported under [XXX] nhtsaId=11613107 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6
NHTSAUSMar 2025Source →
VOLKSWAGEN JETTA 2023 SERVICE BRAKES
low
The rear brake calipers are not fully opening, causing the pads to drag on the rotors. The dealership has replaced the pads per instructions from VW Engineering; however, per the dealership, they stat
NHTSAUSJan 2025Source →
VOLKSWAGEN JETTA 2023 SERVICE BRAKES
low
Rear brake pads wore out quick
NHTSAUSJan 2025Source →
VOLKSWAGEN JETTA 2023 UNKNOWN OR OTHER
low
SOS Emergency Call Function Error. One yellow warning light on left bottom side of the dashboard and “Emergency call function! Service vehicle” on the right side bottom.
NHTSAUSDec 2024Source →
VOLKSWAGEN JETTA 2023 FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
high
I was driving 50 mph and hit a very large deer. The airbag did not deploy and there was no warning
NHTSAUSNov 2024Source →
VOLKSWAGEN JETTA 2023 ENGINE AND ENGINE COOLING
medium
The contact owns a 2023 Volkswagen Jetta. The contact stated while operating the vehicle, the check engine warning light remained illuminated. Upon inspection, it was discovered that the engine coolan
NHTSAUSSept 2024Source →
VOLKSWAGEN JETTA 2023 UNKNOWN OR OTHER
low
While in operation the dash cluster goes completely black. Aprox 45mph. Dealer had to replace entire dash cluster
NHTSAUSAug 2024Source →
VOLKSWAGEN JETTA 2023 UNKNOWN OR OTHER
high
The backup camera in my 2023 VW Jetta has been malfunctioning since the car was new. It intermittently fails to display an image when shifted into reverse, creating a serious safety hazard. Backup cam
NHTSAUSAug 2024Source →
VOLKSWAGEN JETTA 2023 FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
low
3 times in the past year, the automated braking activated with no other cars in front of me. Luckily, the cars behind me we following at a large distance and it was on a "slower" road around 50mph
NHTSAUSMay 2024Source →