While driving home from the grocery store I heard a shattering sound. I was about 2 miles from home. When i got home I opened the rear hatch to see the rear quarter glass window shattered. I was driving 35 mph with no cars around me. I was shocked to see the window like that. I have read that subaru has had problems in past crosstreks with this same issue. Since it was yesterday and also Saturday I have not been able to talk to the subaru dealership about it.

The contact owns a 2024 Subaru Crosstrek. The contact stated that while driving at 35 MPH, the contact's vehicle crashed into another vehicle while having the right of way. The contact stated that the other vehicle was making a left turn when the crash occurred. The contact's vehicle T-Boned the other vehicle. The contact stated that the air bags did not deploy, and the front driver's side seat belt did not tighten as intended. In addition, the contact stated that none of the vehicle safety features were activated such as calling 911. The vehicle sustained damage to the front driver's side and the hood of the vehicle. The vehicle was towed to a local tow yard. A Police report was filed. The contact was transported to the local medical center. The contact sustained bruising and pain to the chest and stomach area from the seat belt, and neck pain. The manufacturer was not made aware of the failure. The failure mileage was 26,656.

The contact owns a 2024 Subaru Crosstrek. The contact stated that after driving and parking the vehicle, the contact became aware that there was smoke coming from the vehicle. The contact exited the vehicle, and the vehicle suddenly caught on fire under the hood. The vehicle had received an oil change three days prior to the failure. Additionally, the contact noticed smoke after the oil change. There were no warning lights illuminated prior to the fire. The contact called 911, and the Police and Fire Department responded to the scene. The Fire Department extinguished the fire, and a Police report was filed. The vehicle was towed to a tow yard. There were no injuries sustained during the fire. The local dealer was notified, but the vehicle was not diagnosed or repaired and the dealer had not offered any assistance. The manufacturer was contacted, and a claim was opened. The approximate failure mileage was 11,000.

On 2/5/2026, my "brake booster" failed while trying to leave the parking lot of a restaurant. When I put car in reverse I had my foot on the brake, I heard an usual sound and quickly realized the brake was not holding as I was moving backward. I had to reapply brake pressure HARD in order to stop, once while backing up and once again to pull forward so I wasn't blocking anyone from maneuvering around me. I was towed to Hanania Subaru where they identified the "brake booster" failed. My vehicle is ready today, 2/18/2026 to pick up and I'll return the Subaru loaner vehicle. Apparently the problem was an electronic failure code and replacing the brake booster was all that was needed. Fortunately, I was not driving in traffic when it failed and I'm told this type of failure is extremely rare. I do appreciate the ability to document this potential hazard to NHTSA.

After driving the vehicle for 30 minutes to an hour in temperatures approximately above 45°F the steering wheel will get "stuck" on center and go loose then tighten again when trying to make minor corrections in steering. Easiest to duplicate on roads with speed limits at or above 55 mph. If temperatures are below 40°F when the vehicle is started, the issue cannot be duplicated unless the temperature reaches approximately 50°F while driving. If starting a drive in temperatures that cause the issue, then driving into temperatures below 32°F, the issue will go away while driving. This issue has caused me to have to overcorrect on a 55 mph mountain road with spots of melting snow and was noticeable enough for my passenger to be quite concerned. After driving with this issue for 1-2 hours, the added fatigue of constantly fighting the steering wheel can and will lead to a crash. This has been looked at by a Subaru dealership when temperatures were warmer, but they were not able to duplicate the concern. There are no warnings, lights, or alerts while this issue is happening. I have been waiting for this to get worse to bring it in to Subaru, but I fear without assistance from the NHTSA I will be turned away by the dealership again. Added information: ALL Lane Departure and Driver Assistance features were and are currently turned off. The issue still happens in cruise control with or without the lane centering turned on.