The contact owns a 2024 Lincoln Nautilus. While the vehicle was parked, the rear hatch unexpectedly opened and struck a building, causing the taillight to crack and leaving scratches and a crack on the bumper. Additionally, the contact stated that the gear shifter failed to shift to drive or reverse while attempting to drive into a driveway. The vehicle was turned off and restarted five times before it operated as intended. On another occasion, the Forward Collision Avoidance warning lights started flashing erroneously. The contact stated that shortly after purchasing the vehicle, the vehicle lost motive power, with an abnormal sound coming from the vehicle before the vehicle shut off. The radio occasionally activated, and the lights would turn on while the vehicle was turned off and unoccupied. The contact also stated that the front windshield and the rear glass had developed large cracks without impact, and that the panoramic sunroof often opened independently while driving at highway speeds. The vehicle was inspected by a dealer and was deemed to be in good operating condition. The dealer was notified of the failure; however, the vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 15,596.

The contact owns a 2024 Lincoln Nautilus. The contact received notifications of NHTSA Campaign Numbers: 24V953000 (VISIBILITY), 25V337000 (ELECTRICAL SYSTEM, EQUIPMENT), 26V165000 (BACK OVER PREVENTION, ELECTRICAL SYSTEM) and 25V691000 (BACK OVER PREVENTION, FORWARD COLLISION AVOIDANCE), and the vehicle was taken to the dealer for the recall repairs; however, the dealer was unable to complete the APIM recall repair successfully. The contact stated that the vehicle remained with the dealer for approximately 7 weeks. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue and advised the contact that the dealer was making every effort to resolve the issue. The contact had not experienced a failure.

The newer Lincoln Nautilus starting model year 2024 has an issue of moving seat positions while in motion. For the seat memory settings I am set to position 1 my wife is set to position 2 and there's at least a foot difference between us. If the Nautilus enters power save mode which seems to be quite frequent the radio system also seems to go into a deeper sleep mode too. That means when you go to power on the car the radio takes roughly an extra 2 minutes to fully boot. When it is completely booted it will decide to default to the position 1 setting even if you are driving and on the move on the road. So what has happened is from the garage my wife gets in the car, starts it, clicks the number 2 position, is driving down the road while the car is in motion the radio completes its boot up and moves to position 1 where my wife now struggles to reach the steering wheel and the pedals. And since the car is in motion she is unable to click position 2 again because the car prevents you from changing position while in motion.

I am reporting a serious vehicle safety concern involving my company-leased 2024 Lincoln Nautilus Black Label. The vehicle was damaged while in the custody of the dealership (Tasca Lincoln). The damage was not minor cosmetic damage and involved replacement of a door assembly. The dealership returned the vehicle to me after repair in approximately two (2) days, but I was provided no safety documentation at all, including no written proof of what parts were installed, no proof whether the replacement door was new or used, and no documentation confirming that the vehicle was restored to factory safety standards. This vehicle contains advanced safety systems integrated into the doors and surrounding structure, including side airbags, crash sensors, wiring harnesses, blind spot monitoring, and other electronic safety systems. I requested documentation confirming that these safety systems were properly inspected, calibrated, and functioning correctly after the repair, but I was provided nothing. Because the repair involved a major door replacement and the vehicle was returned in only two days with no verification of airbag, sensor, or safety system calibration, I do not believe the vehicle is safe to operate. I have not been driving the vehicle due to fear that the airbags or crash detection systems may not function properly in an accident. I contacted both the dealership and Ford/Lincoln corporate customer service seeking assistance and safety verification, but neither provided help or documentation, and I have been unable to obtain any proof that the vehicle’s safety systems were properly inspected or calibrated after the repair. Ford Lincoln Corporate had no knowledge of this, until I spoke to them. They denied my claim. This is a company lease vehicle, which creates additional safety and liability concerns. I am requesting NHTSA investigate the repair and the dealership’s failure to provide documentation confirming the vehicle is safe after structural repair.

The back rear seat WINDOW on the left-hand side spontaneously exploded while driving around 60 mph on the highway on the morning (10:30 AM ET) of October 7, 2025. All of the pieces blew into the car. There was a loud boom when the window imploded. Had this happened on the driver's window, I would have wrecked. As loud as the window explosion was, I felt as though my ear drums busted. I had to get off the highway as soon as safely possible and pulled into a parking lot to check the damage. That's when I took these pictures. I took it to the Lincoln Dealer directly. There were no warning lights or other noises before the window exploded. There were no cars directly near me.