On [XXX] the electrical system on the 2024 Dodge Hornet R/T malfunctioned and all warning lights were simultaneously flashing on the screen and all driver safety warnings malfunctioned. There was loss of Power Steering Assist while driving the car as well as an Electronic Parking Brake malfunction.. It is unknown what other specific electronic safety functions failed as well but the complete system was severely malfunctioning and all warning lights displayed simultaneously. The car was brought in for service May 30, 2026, at Westbury Chrysler Jeep Dodge Service Center located at 111 Bond Street, Westbury, NY 11590 to repair the electrical system. On June 10, 2026, the car was ready for us to pick up. It was driven back to our house (a 30 minute drive) with no incident and was used by my wife this morning, on. June 11, for her short commute to work. [XXX], my wife started the Hornet and the same electrical problem occurred with the same safety issues. This electrical failure occured within 24 hours of receiving the car back from the service center. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

My car has had an issue ever since they replaced the recall for my radio. I have been getting the A arrow symbol and it says start stop restart. I was in the middle of traffic and I have to make sure I keep inching up without fully stopping bc my car will shut itself down in gear. With traffic around me I have to put it in park and try to start it 3-4 times for the error to go away I almost got rear ended a few times. This has been an on going dangerous issue. They want me to drop my car off for the day and pay fees. This is awful and not safe! And then my radio screen turns off and then it won’t connect to my phone or it says it’s over heating when it’s 70-80 outside my entire dash will shut off where I can’t see the speed etc no gauges.

At approximately 11:00PM on April 24, 2026 I received a phone call from a neighbor telling me that my car was on fire. I went outside and the car, which was parked in the driveway, was pouring out smoke and making popping noises. We called the fire department and watch from a safe distance. The smoke and popping got worse another were large flares or jets of flame visible. The fire department attempted to contain the fire but the priority was our house. After multiple attempts to put out the fire the fire fighters used a specially manufactured blanket to aid in keeping the fire from spreading. The fire burned for roughly 3-4 hours before burning itself out.

This involves a rental from AVIS at Orlando International Airport that I picked up on the 24th of March. I drove up to Palm Coast, as that journey progressed I began to notice that turning the steering wheel, either right or left the beginning of that motion had no effect on the direction of the car, which meant you had to turn the wheel further than you would normally that gave the driver a lack of confidence in the steering. This got progressively worse over the next couple of days, so I investigated to see what was wrong. It took me a little over one minute to find the pinch bolt in the knuckle joint, where the steering column joins to the steering rack, was completely missing. Realising how dangerous this was, I contacted AVIS, who asked me to drive the car some 30 miles to their nearest depot/office, which I declined to do, telling the vehicle was dangerous in it's current condition. They brought a replacement car on a recovery lorry and took the first car away. I told the driver that the car he was taking should not be put on rental until the issue was sorted.

Have been, unsuccessfully, attempting to get my vehicle repaired under Safety Recall Notice 25V-246 for almost 1 year. Today was my fourth attempt. I do not believe the manufacturer is making a good faith attempt to rectify a built in defect with my car.