The contact owns a 2023 BMW X3. The contact received notification of NHTSA Campaign Number: 26V056000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.Â

On the evening of Wednesday March 6th 2025, as I turned into the street where I live, my car became difficult to steer. It felt like I had developed a front flat tire on one side, but there was no indication of low tire pressure on the dash. I was moving around 5 miles an hour and with some difficulty, could navigate the car to the curb on my street and park it in front of my home. I could not attend to the car on Thursday or Friday since I was busy at work. On Friday night I contacted BMW towing and arranged the car to be towed on Saturday to the dealer from whom I had purchased the car. The dealer confirmed that the car was not steerable. They put up the car on the rack and sent me a video. They noted that the left tie-rod steering linkage was broken. They noticed scratches on the under side of the car, and "Curb rash" on the wheels suggestive of possible brushing of the front wheels to the curb which may have caused the steering problem. They indicated that because it was caused by accidental damage, it was not covered under warranty. I cannot recall any accidents, big or small , while driving this vehicle. I have brushed along curbs occasionally, but none that should break a steering linkage. The scary part of this whole thing was how I could not steer the car, fortunately it happened at low speeds. It could have been worse if the disruption had occurred at freeway speeds. If a car can become non-steerable by just hitting the curb, because the steering linkage broke, that is not acceptable level of quality from a safety standpoint. I would expect better performance from a BMW. I can understand the car getting out of alignment, but to lose the ability to steer is just not acceptable. I have attached pictures of the broken linkage from the video that was sent by the dealer. I have attached the pictures from the

As I was driving today in the freeway my sunroof exploded. As far as I can tell, It was not caused by rocks or other cars, it just exploded putting my wife and I in a dangerous situation having to park on the side of the freeway. We first thought someone shot at us. We stopped the car and it took us a minute to feel safe to go out, trembling, to check car for gun fire. We looked the entire body while the freeway was full, even for a Sunday, and discovered nothing wrong. As we entered the car and closed our door, we heard the noise of shared glass, so we both left the car again to reinspect it putting our lives in danger as other drivers were passing by. We re-enter the car again and the same thing happened, left the car again to inspect the tires at this time, each time exposing our lives to the freeway traffic. Upon entering the car for the third time, heard freeway noise and thought window was probably opened. It was then that we realized our sunroof was probably broken, upon checking, we were shocked when saw hundreds of pieces of glass on top of our car. It was then that we realized we would have to clean the top of our car with the wind blowing glass everywhere, risking an eye injury, and we were worried another car would be hit with the glass or even worse than that, it would be someone riding a motorcycle which is common on Sunday afternoons and get blind from glass flying from our car to their face. So we spent a while cleaning most of the glass to be able to drive off the freeway, again exposing our lives. During our cleaning of the glass, we put it inside of our car on the floor by the back seats so we would not leave that on the freeway exposing other people to get hurt. During this cleaning time, my wife cut her hand with glass that entered her skin. Not understanding why the accident happened, I’ve decided to research online, only to find that BMW’s x3 having problems with sunroof exploding since 2018, but no recalls! Very upsetting! My car is 2023.