I am writing to file a formal safety complaint concerning a rental vehicle provided to me by Hertz, 1) because I want to help ensure this does not happen to anyone else, and 2) to request action that prevents a similar safety failure from recurring. Hertz rented me a near-new vehicle to transport my medically fragile daughter, but it had a slow-leaking front tire that Discount Tire documented as “not repairable” due to an existing non–RMA-approved rope plug repair, which is unsuitable for passenger vehicles. When this was discovered, I had already driven the vehicle over 200 miles. I am asking for a review of Hertz’s fleet safety and tire inspection practices so that other renters are not given vehicles with unsafe, improperly repaired tires. The Hertz general manager of Michigan and Ohio revealed that the Kicks they had rented to me was a new Hertz acquisition, and that they had no record of having performed any repairs on the vehicle. As such, he was unaware of this temporary rope plug repair. I am requesting a review of Hertz's inspection and tire-repair practices, including whether vehicles are being placed into service with plug-only tire repairs or without proper pressure checks and safety screening. I am also requesting action requiring clear safeguards so that any vehicle with an improperly repaired, leaking, or unsafe tire is removed from rental service immediately and not offered to another customer until the tire is replaced and the vehicle is verified safe for highway use. While my case specifically involves missed tire inspections, this incident raises concerns about Hertz’s inspection protocols for the entire vehicle. We do not know how many other unsuspecting customers across Hertz’s global rental fleet have been placed in danger because of this negligence. I am writing to demand that Hertz be held accountable, and that the proper authorities make sure this negligence is corrected.

To whom it may concern: I am writing to express my concern regarding the recurring issues with the safety cameras on my 2026 Nissan Kicks, which were purchased on [XXX]. Despite multiple visits to the dealership for repairs and replacements, the problem persists. Initially, the cameras were not functioning properly on [XXX], and subsequent visits to the dealership on February 21st, February 28th, and March 3rd did not resolve the issue. The dealership's attempts to reset the camera, replace the camera, and change the module, respectively, have been unsuccessful. On March 3rd, I spoke with service manager Mac regarding the ongoing issue, and he informed me that there is no solution to fix the problem. Mac advised me to contact Nissan's Manufacturing department for assistance. I subsequently contacted Nissan's Compliance Department and opened a case with case number #[XXX]. They indicated that someone would contact me within 10 days to discuss a potential solution. Given that we have only had the vehicle for three weeks, I am disappointed that we are still experiencing this issue and that no resolution has been found. I would appreciate any further assistance or guidance from the dealership or Nissan's Manufacturing department to ensure that the safety cameras are functioning properly. Thank you for your attention to this matter. Sincerely, INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

2026 Nissan Kicks, less than 1,500 mi. Computer system several warning lights appeared without notice; caused car to shut off and sputter before starting several times. The first time the warning lights that came on were: Warning (exclamation point inside triangle); Malfunction See Owner's Manual (In Orange box on panel) with all collision symbols showing [pictures avail on request] Second warning lights ( Warning Temporarily disabled clean sensor area See Owner's Manual) in bigger yellow / orange box on computer screen with exclamation point in triangle symbols and crash symbol) [Pics avail] Vehicle problem both duplicated and inspected at dealership. Connector pin harness needed repair/replaced. Oil light flashed after repairs. Clicks heard while turning right or left. Vehicle diagnostic inspected at another Nissan dealership out of state. [Audio and vid avail] Nissan dealership Ocala FL could not duplicate either problem with test drive. Problem persisted. Scheduled appointment at an Ice Cold Air. Problem was identified as possible CV axle problems and referred to Nissan dealership since have warrenty. Went to Maas Nissan dealership in Brooksville FL. Dealership was able to hear and duplicate customer complaint with noise turning wheel. Dealership had to replace both right and left front axles of brand new 2026 Nissan Kicks car, a major repair less than 1,900 miles. [Service records avail]