BRAKE FAILURE - SAFETY DEFECT RELEASED BY DEALER Brake pad warning light first appeared in February 2026. Dealer advised replacing rear brake pads. I chose to have the service performed at German Auto Care using original Maserati brake pads. Warning light continued intermittently after replacement. On 4/10/2026 during oil change service I informed dealer about ongoing brake pad warning light. Dealer repair order documented "8mm Pass" and returned vehicle. On 5/11/2026 manufacturer was emailed prior notice of unresolved brake safety defect and repair deadline. On 5/14/2026 manufacturer executive replied refusing assistance and claimed dealer did "full inspection" with "all fluids topped off." On 5/15/2026 same dealer repair order documented: "Left front inner pad 2mm, brake sensor contacted, right front 5mm, rear 4mm." Photos of failed brakes attached. Coolant expansion tank "nearly empty" contradicting 5/14 email. On 5/18/2026 dealer released vehicle with $0.00 customer approved. $5,311.32 in safety items declined. Brake warning light remains active. Photos at 55,952mi and 55,981mi attached. Vehicle is unsafe to drive. Dealer falsified 4/10/2026 records. Manufacturer had prior notice and refused assistance 1 day before failure was documented by dealer. Request immediate investigation. The failed brake components are available for inspection upon request. Safety of driver and public was put at risk due to dealer releasing vehicle with 2mm brake pads. Problem was confirmed by dealer technician on repair order with photos. Manufacturer was notified before and after failure. Warning light first appeared in February 2026 and remains active intermittently.

This complaint concerns a safety related recall issued by Maserati. I'm required to drive over 100 miles to the nearest authorized dealership to have the recall performed. No closer repair option, mobile repair, or alternative remedy was offered. Requiring this distance creates an unreasonable burden and discourages timely completion of a safety recall, potentially placing drivers at risk. Last year there was another re-call where I had to drive over 100 miles as well.

While driving on the highway on 09/19/2025, my 2023 Maserati Grecale suddenly lost all electrical power. The battery failed without warning, and the vehicle became completely unresponsive, including loss of steering and braking functions. This created an extremely dangerous situation where I had no control over the car in the middle of a highway while driving at 55mph. This is a major safety defect. I no longer feel safe driving this vehicle and intend to return it. Immediate investigation is needed, as this failure could cause fatal accidents.