About 3 hours into a 4 hour drive (while the car was only months old, with just 1800 miles), the sound switched from playing the radio at a normal volume to suddenly extraordinarily loud crackle, static, popping noises. The noise continued at this indescribably high volume for about one minute while I tried anything to help -- I tried adjusting the volume knob, unplugging my phone (which was plugged in just for directions), switching inputs, switching from FM to AM, pushing the volume knob in to turn the whole thing off, etc. Nothing stopped the noise. After about 90 seconds, it stopped, but I still do not know why. After that, I could not get any sound to play. My ears rang the entire rest of the drive (another 1 hour). The noise was so loud and so sudden that it made me very upset and scared at what could have happened that luckily didn't - I could have easily been so startled to swerve into another lane, and if my 4 year old had been in the back, I am really scared to think of how traumatized he would be, how damaged his ears would be, and what else would have happened. My ears are still ringing today, a full day later.

NCDS/CDSP Statement of Claim Case Reference (Honda): XXX Vehicle: 2026 Honda HR-V | VIN: [XXX] Mileage: 1,227 Description of Dispute: I am seeking reimbursement of $1,200 for the repair of a manufacturing defect. On [Date], only six weeks after delivery, the rear spoiler with light assembly (Part# 74950-3W0-A11) detached and flew off the vehicle during normal driving. Evidence of Manufacturer Defect: Professional Inspection: I presented the vehicle to an authorized Honda dealership. After a physical inspection and photographic documentation, the dealer determined the failure was a manufacturer defect. They verified the condition of the mounting points and proactively ordered the replacement part under warranty. Arbitrary Denial: A Honda District Manager denied the claim via email without ever physically inspecting the vehicle. The denial cited "probable outside influence" but provided no engineering report, inspection notes, or factual evidence to support this conclusion. Legal Presumption: Under the California Song-Beverly Act and the Magnuson-Moss Warranty Act, the burden is on the manufacturer to prove misuse or "outside influence" for a failure occurring at 1,227 miles. A factory-installed component detaching at this mileage under normal use is a "nonconformity" to the express warranty as a matter of law. Attempts to Resolve: I opened a case with American Honda (Case #XXX). Despite the dealer’s initial findings and my documentation of the failed mounting points, Honda has refused to honor the 3-Year/36,000-Mile New Vehicle Limited Warranty. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)