I am writing to inform the appropriate authorities of the issues that I’ve continually had with my 2023 Chevrolet Blazer. It has come to my attention that the aforementioned vehicle will need a new transmission and possible engine repair currently totaling at just over 6,000 dollars in repair costs. When I was provided with the total repair cost I was informed by the certified service representative that this was a common issue for the Blazer model and that GM was aware of the ongoing issue. I’ve reached out to GM with my concerns regarding this vehicle and the fact that this is an issue that has in prior dates prompted recalls for blazer models from the year 2020-2024. I have because of the transmission defects/ failures been stranded and unable to shift gears required for proper motion of the car. To which I am sure you can understand the public safety risk of an inoperative transmission. I have taken the car in for service concerning the transmission on 3 separate occasions within the last 10 days and was told by prior service technicians that “ No problems were visible” leading to the total breakdown of the transmission. I reached out to GM and told them of my wish to return the leased vehicle early due to my fears of now driving and operating the car and was told that I was not eligible for a buy back. GM is maintaining its stance of no liability and I am seeking outside help from this governing agency to ensure that repair costs are fully covered for this defective product.

The contact's father owns a 2013 Chevrolet Blazer. The contact stated that while his father was driving at approximately 40 MPH straight forward, the brake pedal was depressed, and it traveled to the floorboard. Then, the brake pedal was lifted, and the brake pedal traveled a second time to the floorboard. The vehicle did not slow down as intended, and the vehicle crashed into the rear of another vehicle. The air bag did not deploy, and no warning lights illuminated. The contact's father sustained a facial bruise. Medical attention was not needed. A police report was filed. The vehicle was towed to a lot where it was pending an inspection from the insurance company. The manufacturer was not notified of the failure. The failure mileage was 34,000.

On July 31st 2025 my vehicle would not sift out of first gear. I had vehicle towed to Kelly Chevrolet in [XXX] . After a failed repair attempt on August 18 2025 have been waiting on back ordered valve body part number 24045659. No eta on this part even though a transmission replacement would resolve but dealer refuses to replace. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2023 Chevrolet Blazer. The contact stated while driving at an undisclosed speed, the Lane Keep Assist feature steered the vehicle to the left while the vehicle was driving inside the lane. The Lane Keep Assist warning light was illuminated. Additionally, the vehicle also experienced a loss of power steering assist. The contact stated that the failure occurred after the vehicle drove over a pothole. The contact also stated that the dealer had previously replaced the front-end bracket after another vehicle struck the front end while the vehicle was parked and unoccupied in a parking lot. The vehicle was taken to a second dealer, Escude Chevrolet of Easley (5010 Old Easley Bridge Rd, Easley, SC 29642), but the cause of the failure could not be determined. The contact was informed that the tires were the incorrect size for the vehicle. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 8,500.