The contact owns a 2024 Kia Carnival. The contact stated that while her husband was loading the child into the car seat. The rear button for the door was depressed by the child. The husband became stuck in between the sliding doors. No warning lights were illuminated. The contact sustained injuries to his previously injured rotary cuff, but medical attention was not provided. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 35,815.

Our 2024 Carnival has had a recurring engine oil leak that has required the vehicle to be left at the dealership 4 times for the same issue. Each time we get the van back the repair lasts about 1-3 weeks (depending on how often it's driven). Oil continues to leak from the engine area, creating risk of engine damage or a potential fire hazard if oil contacts hot components. The issue has not been resolved despite repeated repair attempts under warranty. The Carnival has 38,092 miles on it, and has been in the repair shop over 4 times. The 1st time it was put in the shop the van has 34,420 miles on it. Each time it has been left at the dealership for 9 - 17 days while the repairs were made. We have brought it to the same dealership each time and they have been very sympathetic and helpful. Not only does this issue cause the risks mentioned above, but it has ruined the concrete in my garage as well as added oil to the roadway which could cause an accident. I have all the repair orders from the first 3 repairs that I will attach. However I do not have thee current one because the vehicle is currently being repaired for the 4th time and I haven't received the finalized repair order documents. I can update this claim once the repairs are completed. I will be contacting Kia tomorrow and wanted to have a claim number started.

The fuel pipe in my 2024 Kia Carnival has been identified by Kia as part of Safety Recall SC368 due to a fire risk. The component is available for inspection at the dealership where the vehicle is currently located. My safety and the safety of my family — including young children in car seats — was put at risk because the vehicle carries a known fire hazard related to the fuel pipe, yet no remedy is available until June 2026 at the earliest, according to Kia Customer Care. Kia confirmed the recall and the fire risk but has not provided adequate alternative transportation, leaving a family with young children without a safe vehicle for an extended period. The problem has been confirmed by Kia Customer Care, who verified that my vehicle is included in recall SC368. The dealership also confirmed the recall exists but stated the remedy is not yet available. However, when I contacted NHTSA by phone to file a complaint, the representative stated they could not find my vehicle in their recall database, directly contradicting Kia's confirmation. This discrepancy between Kia's internal records and NHTSA's database is concerning and may prevent other affected owners from being aware of the safety risk. The vehicle has been surrendered to the dealership via tow due to the fire risk. It has not yet been inspected or diagnosed by the dealership service department. I have requested written confirmation that the vehicle is safe to drive before accepting it back. I was notified via a CARFAX alert and the risk was identified/confirmed by the manufacturer.

I purchased this 2024 Kia Carnival on 2/7/2026 with less than 10K miles. The vehicle has died while I was driving 4 different times. Twice each day that it happened. The first time was on 4/7/26. My car died on the way home from getting my kids from school after fixing a flat tire. The check engine light came on after getting a jump and when I took it to Auto Zone the battery was fully charged and the codes were for the Power Train, which didn't make sense for a brand new car. Miracle Mart told me that Kia needed to be utilized for any issues because I purchased the vehicle as is. Their solution was to tighten the "loose cables". On 4/25/26 the car died again two more times. Something is terribly wrong with this car.

"Continuous engine oil leak for 12 months. After 4 failed repair attempts, the dealer used liquid sealer instead of a gasket. This is a deceptive repair that creates a severe fire hazard. The leak is still active today, March 2026."