complaints.title

complaints.subtitle

83 complaints
JEEP GRAND CHEROKEE 2023 POWER TRAIN
low
My wife was driving our jeep and it suddenly shifted into park while slamming the brakes on its own. She had to stay in the middle of the road shut it off & then start up and drive again but it keep h
NHTSAUSMay 2026Source →
JEEP GRAND CHEROKEE 2023 SUSPENSION
high
Rear right coil spring violently detached and flew across my garage. Fortunately we were not driving it on the Florida Turnpike at the time and none of my family was in the garage when it explosively
NHTSAUSMay 2026Source →
JEEP GRAND CHEROKEE 2023 VEHICLE SPEED CONTROL
low
Loss of propulsion while driving Yes it is available for inspection upon request Complete and total loss of propulsion/acceleration when pressing on gas pedal while driving and going into a left turn
NHTSAUSMay 2026Source →
JEEP GRAND CHEROKEE 2023 BACK OVER PREVENTION: WARNINGS
high
The rear parking collision warning abruptly stopped working. The engine smells like it’s burning. The recall 68c has no remedy currently. My neighborhood is at risk due to this outstanding issue.
NHTSAUSApr 2026Source →
JEEP GRAND CHEROKEE 2023 ELECTRICAL SYSTEM
high
I am reporting a systemic safety failure involving a 2023 Jeep Grand Cherokee sold as a "Certified Pre-Owned" (CPO) vehicle. Despite the mandatory 125-point CPO safety inspection, the vehicle was deli
NHTSAUSApr 2026Source →
JEEP GRAND CHEROKEE 2023 ENGINE
low
I was driving on the highway when all of a sudden my gas pedal stopped propelling the car and the engine seemed to be off. I looked at the dash board and saw that the car was indicating it was off and
NHTSAUSMar 2026Source →
JEEP GRAND CHEROKEE 2023 FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
low
Vehicle previously brought to dealership for recall and reported issue where vehicle abruptly stops/brakes without cause. Dealer did not resolve. On 3/16/26 vehicle came to a complete stop in roadway,
NHTSAUSMar 2026Source →
JEEP GRAND CHEROKEE 2023 ELECTRICAL SYSTEM
low
I need repair my car because i have recall battery hybryd i m scare driving my vehicles With my family I need Loaner car from Dealer
NHTSAUSMar 2026Source →
JEEP GRAND CHEROKEE 2023 STEERING
high
The contact owns a 2023 Jeep Grand Cherokee. The contact received notifications of NHTSA Campaign Numbers: 24V111000 (Visibility ), 24V132000 (Suspension, Steering), 25V576000 (Electrical System), and
NHTSAUSMar 2026Source →
JEEP GRAND CHEROKEE 2023 ELECTRICAL SYSTEM
low
The head unit sometimes refuses to work, meaning the backup camera does not work. The problems have been there since day 1, but now I have a good video of an incident. This is a massive plug in hybr
NHTSAUSFeb 2026Source →
JEEP GRAND CHEROKEE 2023 ENGINE
high
Waited for of a month from the time I called for service for Jeep to address recall High-Voltage Battery Fire Risk NHTSA Campaign: 25V741 / Manufacturer Recall 68C Upon leaving the service departme
NHTSAUSFeb 2026Source →
JEEP GRAND CHEROKEE 2023 ENGINE
low
Recall 68C I can’t drive my vehicle while the dealership awaits a replacement battery from manufacturer. I have not been offered any compensation from Jeep.
NHTSAUSFeb 2026Source →
JEEP GRAND CHEROKEE 2023 POWER TRAIN
medium
Vehicle was charged to full overnight. Vehicle was warming up in the garage on the charger in EV mode for approx 20 minutes. Vehicle cabin was warm when unplugged and put in reverse. Vehicle strugg
NHTSAUSJan 2026Source →
JEEP GRAND CHEROKEE 2023 ENGINE
medium
Battery failure upon diagnostic at dealer per recall 68c. I had no issues with the car prior to bringing it into the dealer for the recall. The car has now been at dealer for over 11weeks. Neither
NHTSAUSJan 2026Source →
JEEP GRAND CHEROKEE 2023 ELECTRICAL SYSTEM
high
Our Jeep has a nation wide battery recall (2023 Jeep Grand Cherokee 4xe) and we brought it in to be fixed. They said that it will take 6 weeks - months (they dont know) when the updated battery will b
NHTSAUSJan 2026Source →
JEEP GRAND CHEROKEE 2023 FORWARD COLLISION AVOIDANCE: WARNINGS
high
Since shortly after taking delivery of my 2023 Jeep Grand Cherokee 4xe, I have repeatedly experienced intermittent safety-related malfunctions involving sudden steering stiffness and braking intervent
NHTSAUSJan 2026Source →
JEEP GRAND CHEROKEE 2023 ELECTRICAL SYSTEM
high
The heat does not work in my Jeep on electric or hybrid and it’s a coolant system failure. The parts fail and Jeep hasn’t been able to fix the problem after two attempts in service. It is frigid
NHTSAUSJan 2026Source →
JEEP GRAND CHEROKEE 2023 VEHICLE SPEED CONTROL
low
Multiple times the vehicle will drive very jumpy even if not pressing on the gas or brakes. When accelerating or braking the car will randomly drastically respond to the pedals or barely respond almos
NHTSAUSJan 2026Source →
JEEP GRAND CHEROKEE 2023 AIR BAGS
medium
Vehicle set air bag warning light, warning message to have SRS serviced soon. Took in to dealer, mechanic determined from fault code tha the sensor in the front passenger seat bottom was defective.
NHTSAUSJan 2026Source →
JEEP GRAND CHEROKEE 2023 ELECTRICAL SYSTEM
low
The heater on our 4 x e stopped working and would not defrost front window or heat the car in sub zero weather we have been having lately. I have had this car in 2 times already for the same issue. I
NHTSAUSJan 2026Source →