Napleton Alfa Romeo of Indianapolis is refusing to perform the recall work on my car.

ALFA ROMEO GIULIA 2024 UNKNOWN OR OTHER

Recall number NHTSA #25V-667 has not had a remedy for the past two months now. We have tried several dealers, including Alfa Romeo Daytona Beach, to solve the recall problem, but were given no solution at every attempt. We no longer feel safe driving this car with an enduring open safety recall and would like to file a complaint to Alfa Romeo. The recall is related to a software defect that does not allow the rear view camera to display, increasing the chance of an accident.

While driving the car all of a sudden the sunroof completely exploded with no rocks hitting it or any other object. The explosion was so loud and unexpected that it caused me to swerve and nearly hit a car to my side and ahead of me. I attempted calling the closest dealership as well as premium care Alfa and they denied the warranty claim when the car was purchased brand new last year in 2024 and has under 15,000 miles.  I believe this is a strong safety concern and at this point I would like to not even keep a car that could cause me to get into a fatal accident and while having no support whatsoever from the dealership or Alfaâs support.

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