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17 complaints
JEEP GRAND CHEROKEE L 2025 SUSPENSION
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A trailer hitch was contracted as part of the vehicle purchase on December 20, 2025, and was physically installed by Southern Chrysler Dodge Jeep Ram in January 2026 as a fulfillment of that purchase
NHTSAUSMay 2026Source →
JEEP GRAND CHEROKEE L 2025 UNKNOWN OR OTHER
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On April 20, 2026, my 2025 Jeep Grand Cherokee L was involved in a crash due to a sudden and complete brake failure. At the time of the incident, the vehicle was in the custody of an authorized FCA de
NHTSAUSApr 2026Source →
JEEP GRAND CHEROKEE L 2025 LANE DEPARTURE: ASSIST
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The Uconnect infotainment system is glitchy, blacks out, and has restarted itself. The dealership I purchased it from has currently had now for a 3rd time and over 30 days. The 2nd visit the screen wa
NHTSAUSMar 2026Source →
JEEP GRAND CHEROKEE L 2025 UNKNOWN OR OTHER
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We were driving and heard a loud bang and the sunroof exploded. No other cars were near. No item like a rock was found anywhere near by.
NHTSAUSFeb 2026Source →
JEEP GRAND CHEROKEE L 2025 POWER TRAIN
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I was leaving a light and turning left onto incoming traffic Columbia and John young parkway. Vehicle turned off with no option of turning back on . I rolled onto the right curb but was sticking my ve
NHTSAUSJan 2026Source →
JEEP GRAND CHEROKEE L 2025 UNKNOWN OR OTHER
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My vehicle is experiencing multiple dangerous electrical and drivetrain failures that occur intermittently and without warning. The issues began the day of purchase purchase and continue to worsen. D
NHTSAUSDec 2025Source →
JEEP GRAND CHEROKEE L 2025 UNKNOWN OR OTHER
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I purchased my 2025 Jeep Grand Cherokee, new, approximately one month ago on [XXX] at Victory CDJR in Merrillville, IN 46410. Since purchase, the vehicle has been returned to the dealership three tim
NHTSAUSNov 2025Source →
JEEP GRAND CHEROKEE L 2025 FORWARD COLLISION AVOIDANCE: WARNINGS
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2025 Jeep Grand Cherokee L Limited - Mileage 8,855 - Owned for 6 months!!! - 11/22/2025 System failure with the Forward Collision Warning (FCW) & Active Braking (AB). Available for inspection upon req
NHTSAUSNov 2025Source →
JEEP GRAND CHEROKEE L 2025 ELECTRICAL SYSTEM
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Within weeks of purchasing my brand-new 2025 Jeep Grand Cherokee, this past Thursday when leaving for my workday the steering wheel on my vehicle became completely immovable when I attempted to leave.
NHTSAUSNov 2025Source →
JEEP GRAND CHEROKEE L 2025 UNKNOWN OR OTHER
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A software error has caused the rearview image not to display when it is placed in reverse. This may cause harm to both driver and passenger in the vehicle due to an accident. Not being able to see i
NHTSAUSOct 2025Source →
JEEP GRAND CHEROKEE L 2025 UNKNOWN OR OTHER
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The backup camera screen shows a blue screen when the gear is placed in reverse. It is difficult to see pedestrians, or other objects not viewable on the rearview mirror. This has occurred on numerous
NHTSAUSSept 2025Source →
JEEP GRAND CHEROKEE L 2025 FORWARD COLLISION AVOIDANCE: WARNINGS
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The Forward Collision Warning (FCW) and Emergency Braking does not function, and we believe it has never function properly since we purchased the vehicle NEW on 8/22/25. The vehicle has been to the lo
NHTSAUSAug 2025Source →
JEEP GRAND CHEROKEE L 2025 FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
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Updates to the case#11679471. Since my initial report, Jeep arranged for an independent technician to retrieve and review the Event Data Recorder (EDR) from our vehicle. While Jeep has not shared the
NHTSAUSAug 2025Source →
JEEP GRAND CHEROKEE L 2025 UNKNOWN OR OTHER
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This complaint is an update to my previous complaint #11679471 submitted on August 8, 2025. Please consider this as additional information to the original case. Since my initial submission: Second De
NHTSAUSAug 2025Source →
JEEP GRAND CHEROKEE L 2025 VISIBILITY/WIPER
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Was driving in normal weather conditions, no rain, no hail, no snow, no inclement weather whatsoever. During daylight hours, plenty of visibility. Was driving with no other vehicles around and my wind
NHTSAUSJun 2025Source →
JEEP GRAND CHEROKEE L 2025 UNKNOWN OR OTHER
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Vehicle shuts off intermittently without warning. Random dash warning lights will flash, but not stay on. Air suspension will engage on its own while vehicle is not turned on, and electrical panels an
NHTSAUSJun 2025Source →
JEEP GRAND CHEROKEE L 2025 EXTERIOR LIGHTING
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With approximately 8,000 miles on vehicle, it began to buck and decrease speed once hitting the set cruise control speed. Later in the road trip, with 30 miles left until empty the vehicle shut off on
NHTSAUSFeb 2025Source →