The Firm has received six reports of hot water spitting, pouring out, leaking or dripping from the steamers, and 12 reports of issues with the water tank cap detaching, leaking, not staying closed, fitting loosely, or melting. The reported cap issues resulted in two burn injuries, including one consumer who received a permanent scar and a second-degree burn from the hot water, after the steamer's cap suddenly detached and one consumer who received a minor burn on their hand and fingers from leaked water. Additionally, there is one report of a minor steam burn through the provided glove.

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