complaints.title

The rear service brake assembly—specifically the rear brake pads and rotors—suffered premature wear and catastrophic structural failure. The defective parts are not available for inspection, as th…

Transmission control module light comes on and the light states safely pull car over and put in park. It’s tried to been fixed multiple times, they are waiting on a software update. I’ll drive the…

Zero warning lights, dash clusters only allowing two options to show, oil temperature reading 200degrees Fahrenheit or higher, floor board feels like the firewall is almost in the interior of the vehi…

When driving to work, two deer ran out infant of my car. I had seen the first one and missed it but by time I had seen the first one I already hit the second one. The impact occurred while driving 73 …

My 2024 VW Jetta GLI 2.0L 40th anniversary edition is throwing false engine codes. The system rings with a warning and the center display shows a statement that "RPM over 4500" while the real RPM's is…

While driving at approximately 20mph, the front passenger-side steering knuckle suffered a catastrophic structural failure, snapping completely in two. This resulted in an immediate loss of steering a…

Check engine light came on after attempting a remote start and failed. Upon using an OBD-II code reader, it gave the code: P2421 - EVAP Vent Valve stuck open. This part is not covered under the 8/8…

Vehicle was parked in my driveway. My wife and I were about 10 feet from it working on another vehicle when we heard a loud pop. We looked over at the vehicle and the sunroof has exploded. It was bubb…

The vehicle’s SOS/emergency call system has been inoperative since the vehicle was purchased. At delivery, the emergency call function did not work and displayed error messages. The vehicle was tak…

Sensitive sunroof glass. Sunroof glass shattered a section of the glass that has an open glass area now and will leak in inclement weather conditions.

Front Windshield wipers randomly go on causing a distraction almost resulting in a accident. The vehicle was taken in for this problem to Colonial VW located at 200 W Street RD, Feasterville PA 19053…

The contact owns a 2024 Volkswagen Jetta. The contact stated that while driving at an undisclosed speed, there was an abnormal sound coming from the rear tires. No warning light was illuminated. The v…

Brakes make loud noise when I come to stop when leaving highway. Rear pads are at 2mm as of 8/28/2025 when they were replaced in on 5/14/2025. Repairs were performed by dealership on 5/14/2025 but th…

Driving on interstate 74 west bound entered rain storm. Did not see car that was slow or stopped until impact. Traveling at a speed of 78 mph. Airbag did not deploy. Is this normal? Rear ended car in …

The contact owns a 2024 Volkswagen Jetta. The contact stated while driving approximately 35 MPH up an incline, the hill assist system engaged. The contact stated that while descending the incline, the…

I just got this 2024 Jetta Sport 6 speed manual and tried getting up the drive that's slightly inclined and the brake assist would not disengage or the fuel was cut after it didn't progress then dies.…

The contact owns a 2024 Volkswagen Jetta. The contact stated that while the vehicle was parked, the vehicle unintendedly accelerated without a warning light being illuminated. The contact depressed th…

The key pins on the VW flip keys fall our regularly and can leave motorists stranded in unsafe locations. It is however an excellent revenue generator when you consider the cost of replacement keys.…

[XXX] Invoice [XXX] vehicle was taken to HOY FAMILY AUTO DEALER in El Paso, Texas (1.)to inspect brakes noise and parking brake not engaging at all times, there has been times when the parking brake d…

My 2024 Jetta with only 14,776 miles had rear brakes and rotors that were unsafe and worn out. They had to be replaced to avoid the possibility of brake failure and an accident. I paid $453.34 out of …