complaints.title

complaints.subtitle

90 complaints
POLESTAR POLESTAR 2 2023 BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
low
Polestar 2 software version 4.2.13. While reversing out of a parking spot the rear camera briefly turned on, but after a second, the infotainment system crashed, with the screen shutting off. The info
NHTSAUSMar 2026Source →
POLESTAR POLESTAR 2 2023 BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
medium
The backup camera consistently fails and displays a "Backup Camera is Temporarily Unavailable" message. Polestar is only issuing a software fix for this on model year 2026 Polestar 2s and a solution h
NHTSAUSMar 2026Source →
POLESTAR POLESTAR 2 2023 BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
medium
Rear‑view camera intermittently fails to provide a usable image when shifting into reverse. Symptoms include delayed activation, black screen, frozen frame, or extremely choppy video. This results i
NHTSAUSMar 2026Source →
POLESTAR POLESTAR 2 2023 STRUCTURE:BODY:HATCHBACK/LIFTGATE
medium
Over the last 1.5 months, the liftgate system on the vehicle has failed to fully close and latch. The vehicle shows the liftgate as unsecured and the liftgate has play despite being partially latched.
NHTSAUSMar 2026Source →
POLESTAR POLESTAR 2 2023 BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
low
When put into reverse, display just shows Camera is temporarily unavailable. This is after the OTA update 4.2.13 that was supposed to fix the issue. Rear cross traffic braking is also unavailable at
NHTSAUSFeb 2026Source →
POLESTAR POLESTAR 2 2023 ELECTRICAL SYSTEM
low
Constant camera issues. The rear camera only works half the time and when it does go it, it'll just cut off while driving in reverse. It's completely unreliable and dangerous. New update has affected
NHTSAUSFeb 2026Source →
POLESTAR POLESTAR 2 2023 BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
low
Rear backup camera continues to not function reliably, even after updating to the latest firmware 4.2.13
NHTSAUSFeb 2026Source →
POLESTAR POLESTAR 2 2023 UNKNOWN OR OTHER
low
After multiple software OTA updates due to previous NHTSA recalls, the rear backup camera consistently has issues to where the image of the rear of the vehicle cannot temporarily be displayed.
NHTSAUSDec 2025Source →
POLESTAR POLESTAR 2 2023 BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
high
Despite a recall, rear camera does not activate when putting the car into reverse. This poses immense safety risks as the rear of the vehicle is poorly visible from the driver seat and mirrors when ba
NHTSAUSDec 2025Source →
POLESTAR POLESTAR 2 2023 BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
low
Car rear camera constantly freezes, doesn’t appear or just stops during vehicle usage
NHTSAUSDec 2025Source →
POLESTAR POLESTAR 2 2023 BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
low
An ongoing issue with Polestar 2 vehicles has been its unreliable rear camera. When reversing, the rear camera does not always engage, leaving either a blank space on the dashboard screen or sometimes
NHTSAUSDec 2025Source →
POLESTAR POLESTAR 2 2023 BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
medium
-The rearview camera fails intermittently when gearshift is placed in reverse and when the car drives in reverse. -Passengers and pedestrians are at risk of collision due to restricted view around veh
NHTSAUSNov 2025Source →
POLESTAR POLESTAR 2 2023 BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
medium
The back up camera repeatedly fails, and does not work, when I put my car into reverse.
NHTSAUSOct 2025Source →
POLESTAR POLESTAR 2 2023 ELECTRICAL SYSTEM
low
Infotainment system continues to be intermittently unresponsive. Today, the system was totally frozen which made it so heat/air conditioning could not be controlled, no sound for turn signals were pre
NHTSAUSOct 2025Source →
POLESTAR POLESTAR 2 2023 BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
low
I received the NHTSA Recall No. 25V-280 and had the vehicle updated to Software 3.6.4 in July 2025. Following this update I still have issues with the rear camera while the vehicle is in reverse. This
NHTSAUSSept 2025Source →
POLESTAR POLESTAR 2 2023 BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
low
The rear view camera does not always work when putting the car into reverse and gives a "Camera Unavailable" error. My car is on the latest software revision which was supposed to resolve this, but it
NHTSAUSSept 2025Source →
POLESTAR POLESTAR 2 2023 BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
low
The reserve camera shows unavailable after the recall software update. My car is on 3.6.4 and camera unavailable happened twice in one day.
NHTSAUSAug 2025Source →
POLESTAR POLESTAR 2 2023 BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
low
Backup camera becomes unavailable. This is after the latest update supposedly to fix the issue.
NHTSAUSAug 2025Source →
POLESTAR POLESTAR 2 2023 BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
low
When reversing, the backup camera often displays "Camera is temporarily unavailable". This prevents me from safely backing up because there is poor visibility directly through the back window. This ca
NHTSAUSAug 2025Source →
POLESTAR POLESTAR 2 2023 BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
medium
Backup camera consistently fails to initialize when putting the car in reverse.
NHTSAUSAug 2025Source →