The factory (OEM) roof rails on my 2023 Toyota Sequoia have become loose at the front and are popping up, no longer sitting flush or appearing securely attached to the roof. This issue occurs during normal driving and is visible without removing any trim or components. The front portion of the OEM roof rails appears to lift or separate, creating concern that the rails or associated hardware could detach while the vehicle is in motion. This presents a potential safety hazard due to the risk of parts coming loose at speed and becoming road debris, which could endanger other vehicles. I am aware of other owners reporting similar issues with the factory roof rails on this model, suggesting this may not be an isolated incident. The vehicle has approximately just over 40,000 miles. The dealer has inspected the vehicle and advised that the repair would require significant disassembly and replacement, with an estimated cost of approximately $3,400. Despite the issue involving OEM components and their secure attachment to the vehicle, the repair was denied under warranty due to mileage. Given that this involves factory-installed exterior structural components becoming unsecured, I believe this represents a potential safety-related defect rather than normal wear or damage.

Sunroof spontaneously shattered while driving the vehicle. Sounded exactly like a gunshot. Luckily I remained calm while driving and heart racing. It was 9:20 at night and no other cars around. I am absolutely certain that nothing hit or touched my car.

Electronic control module failed due to the cup holder failing. It is available for inspection. Safety was put at risk because the vehicle randomly slammed itself on the brakes, when in drive the vehicle was moving backwards then abruptly braking and moving forward. The problem was confirmed by the dealer. There were warning lamps for the following: drive start control malfunction, parking brake unable to disengage, hybrid system failure, check engine, parking support brake malfunction. The vehicle was showing as being in both park and drive at the same time. The dealer determined the cupholder allows water condensation to leak into the center console compartment where exposed high and low voltage wiring is contained as part of electronic modules causing the vehicle to malfunction. The vehicle was put in gear while throwing the malfunctions, however, the electronic components should not be exposed and stored within a compartment where liquids are known to be stored (cup holder) in a way that allows water to leak into them. This could happen while the vehicle is being driven and cause serious issues. This same issue happened once before several months back before the cup holder started to fail, so regardless if the cupholder is working properly, it seems water can penetrate this area of the vehicle and cause issues because there is no barrier between the electronic modules/wiring and the cup holder drip tray. The service department actually stated to me that they see this issue all the time on the Sequoias and Tundras.

The contact owns a 2023 Toyota Sequoia. The contact stated that while attempting to utilize the controls on the side of the driver’s seat, there was a crack in the hard plastic, and in the process, the contact sustained a minor cut on the left hand. The contact stated that medical treatment was not needed. No warning lights were illuminated. The contact also stated that the same crack had appeared on the front passenger’s seat. The local dealer was contacted; however, the vehicle was not diagnosed because the VIN was not under recall. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 50,000.

The car seat platic keeps breaking and ripping. It has sharp edges. Dealer says its a know issue. Already replaced once and broke again.