I am reporting a serious safety defect in my brand-new 2025 Toyota Land Cruiser (Hybrid J250 series). Vehicle Information: VIN: [XXX] Mileage at time of failure: approximately 4,000 miles Date of purchase/delivery: [XXX] Purchased new from: Koons Toyota Tysons Corner, VA Problem Description: On [XXX], while driving, a suspension component detached/fell off, causing loss of control and a crash. This was a complete mechanical failure of the suspension system with no prior warning or impact from another vehicle. The failure occurred despite the vehicle having extremely low mileage and despite me previously reporting suspension issues to the dealer. Prior to the crash, I took the vehicle to the dealer on April 17 , 2026 for suspension problems. The dealer inspected it and explicitly stated that the vehicle was safe to drive. Shortly afterward, the suspension failed catastrophically, resulting in the crash. This indicates a manufacturing, design, or assembly defect that poses an unreasonable risk of crash, injury, or death. No modifications, abuse, or lack of maintenance contributed to this failure. This is a new 2025 model with no prior owner history. I believe this is a safety defect that may affect other vehicles, especially given the extremely low mileage at failure. I request that NHTSA investigate this as a potential safety defect, consider opening a defect investigation, and issue a recall if warranted. I attached letters i sent to dealer service advisor and service manager and i haven't gotten respond at all. I mistyped date for service and service was done on March 17th, 2026. I am willing to provide additional evidence, including the failed component for inspection if needed. Please contact me at [XXX] or [XXX] for any questions or to arrange inspection. Thank you for protecting public safety. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Purchased a new 2025 Toyota Land Cruiser in September 2025. This SUV is prone to windshield damage due to its pitch angle. 4/16/2026 traveling on highway a flying road rock cracked the windshield. The windshield was replaced on 4/23/2026. On 4/25/2026, while traveling on highway another rock chipped the windshield. This seems to ba a defect and a potential hazard. I have also noticed that the windshield gets more bug/insect encounter than my other land cruisers (I have had 2002, 2006 and 2016 LC). This seems to be a major problem with the windshield. Web search seems to also confirm this defect with other newer/remodeled LC owners.

Several of us on the Toyota forum are noting that the portion of the sunroof positioned toward the rear seat does not form a proper seal and is letting water into the vehicle. This in turn puts electronics at risk or being compromised and unsafe driving conditions.

Spontaneous shatter of rear passenger tempered glass. No prior damage to window.

Truck has 11000 miles. Waiting in drive thru, felt a jolt, like someone rear ended me. 3 warnings came on “system malfunction, Hybrid system malfunction , and drive/start malfunction. Truck was stuck in 2nd gear. Drove to parking lot, turned truck off. Was able to drive to dealership. 23 days at dealership, replaced transmission under warranty. Solenoid problem.