The contact owned a 2025 Toyota Camry Hybrid. The contact stated that while driving at an undisclosed speed, the contact's vehicle was involved in a multi-vehicle crash. The contact's vehicle slid on ice and crashed into another vehicle. The contact's vehicle then crashed into a metal guardrail. In addition, the contact's vehicle was then rear-ended by another vehicle, in which the other vehicle's hood ended up underneath the contact's vehicle, where it came to a stop. The air bags did not deploy. The contact was concerned that the air bags did not deploy as a result of the hard impact on the contact's vehicle. The vehicle was towed to a local tow yard. The vehicle was condemned as a total loss by the insurance company. The contact was transported to the local medical center. A contact sustained injuries to her mouth and bottom lip were busted, lots of bumps and bruises, bruised ribs, and elevated blood pressure. The contact stated that her ribs were severely painful three weeks following the crash. A Police report was filed. The manufacturer was not made aware of the failure. The failure mileage was approximately 10,100. The VIN was unavailable.

What component or system failed or malfunctioned, and is it available for inspection upon request? -The FCTA (Front Cross Traffic Alert) is a system that is overly sensitive and gives constant distracting false alerts while driving. Vehicle is available for inspection upon request. This has been an ongoing issue that I have not been able to resolve since buying the vehicle new from the dealership. How was your safety or the safety of others put at risk? -The FCTA system is highly distracting visual and audio alert to driving due to constant false alerts when turning onto traffic right after a car passes in front of the vehicle. The FCTA system can only temporarily be disabled as every time the car is turned on this system is re-enables thus not respecting driver decision to turn of the FCTA system. Even at the lowest sensitivity setting of (Later) the system will still give false alerts. Has the problem been reproduced or confirmed by a dealer or independent service center? -I have talked with the Toyota dealership, and I have been informed there is no way to permanently turn off the FCTA system Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? -No, this vehicle has NOT been inspected by the manufacturer, police, insurance representatives or others. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? -No, there are no warning lamps, messages or other symptoms of the problem prior to the failure

The contact owns a 2025 Toyota Camry Hybrid. The contact stated while driving 80 MPH with Adaptive Cruise Control Mode and Lane Assist engaged, the vehicle misread the road signs and veered off the road despite the contact attempting to keep the vehicle in the lane. The contact stated that upon depressing the brake pedal, the vehicle failed to respond as needed and rolled for 300-600 ft. and was stopped by the bushes. The messages "Smart Stop System Malfunction", "Manual Brake System Malfunction", "Electronic Control Braking System Malfunction" and "Braking Control System Malfunction" were displayed. Upon inspecting the vehicle, the contact noticed that three of the tires were flat, the rear driver's side wheel was bent, and there was brake fluid leaking from the vehicle. The message "Low Brake Fluid" was displayed. The vehicle was towed to the dealer, where the contact was advised to tow the vehicle to an autobody repair shop for the repair. The vehicle was towed to the autobody shop, where the contact was provided an estimate to repair the damages. The manufacturer was notified of the failure and sent a field inspector, who diagnosed and determined that the braking system had failed. The vehicle was not repaired. The contact stated that no further assistance was provided. The failure mileage was 7,340.

The contact owns a 2025 Toyota Corolla Hybrid. The contact stated while driving 74 MPH with the cruise control feature activated, the vehicle accelerated inadvertently up to 135 MPH. The brake pedal was depressed; however, the vehicle failed to slow down for 12-miles. The vehicle was towed to a dealer but was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 1,400.

The contact owns a 2025 Toyota Camry Hybrid. The contact stated that while driving at an undisclosed speed in inclement weather of sleet and freezing rain, the driver’s side wipers collected ice on the blades. The driver had reduced visibility. The wipers failed to shut off at the midway point. The wiper blades continued to default to the factory settings. The driver's side wiper failed to clear the hood. The windshield wiper on the driver's side could not be raised. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 1,500.