I had just finished pumping gas and heard a pop, and the sound of glass hitting the pavement. I walked to the back of my car and the back window glass had shattered. I saw no apparent reason for it to shatter. The car was stopped, the engine was off, and the side window was open because my dog was on the backseat. There was only a couple of duffle bags and a backpack by the liftgate. I did check online and there seems to be an issue and reports of the Nissan Rogue's liftgate glass shattering for no reason. It said I should report it. I will also call the dealer on Monday morning.

Dear Nissan Consumer Affairs, I am writing to formally report a serious safety issue involving my Nissan vehicle and to request full reimbursement for the repair costs I incurred as a result. On [XXX], I discovered that the rear window of my vehicle had unexpectedly shattered without any collision, impact, vandalism, or other outside force. The glass remained in place initially despite being shattered. However, when I closed the vehicle door under normal conditions, the entire rear window collapsed and fell inward. The force of simply closing the door should not cause a properly functioning rear window to fail. At no time was the vehicle involved in an accident, struck by debris, or subjected to any unusual conditions that would explain the damage. The spontaneous shattering and subsequent collapse of the glass strongly suggest a defect in the window, its installation, or another manufacturing-related issue. This incident created a significant safety hazard and could have resulted in injury to passengers. Vehicle glass is expected to withstand ordinary use, including the routine opening and closing of vehicle doors. Because this failure occurred through no fault of my own, I do not believe I should be responsible for the cost of repairs. Vehicle Information: Year: 2025 Model: Nissan Rogue VIN: [XXX] Mileage: 14,769 I respectfully request that Nissan investigate this matter and provide full reimbursement for all repair and replacement costs that will be associated with this failure. I have photographs of the shattered glass, repair documentation, and receipts available for review. I would appreciate a written response within 14 business days outlining Nissan’s position and the next steps toward resolving this matter. Thank you for your prompt attention to this serious safety concern. Sincerely, [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Was driving up the interstate to work this morning. Before i got to my exit my rear window exploded. This was a huge safety risk as the noise alone caused me to jump and almost veer into a car in the lane beside me which created risk for myself, my dog and others in the vehicles beside and around me. I called Nissan today and was told i had to file it on my insurance. I did call Highway Patrol and have a report issued and there was no sign of damage on what was actually left remaining in the rear hatch. There were no warning lights or errors prior to the incident, and the vehicle just had a State Inspection less that 6 months ago.

The contact owns a 2025 Nissan Rogue. The contact stated that while parked in his driveway, the rear hatch glass exploded without any contact. The contact stated that the window explosion was caught on video. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 18,252.

The contact owns a 2025 Nissan Rogue. The contact stated that while the vehicle was parked and turned off, a loud explosion-like noise was heard. Upon inspection, the contact discovered that the rear hatch windshield had unexpectedly shattered. An independent mechanic was contacted regarding replacement of the rear hatch windshield. The vehicle was not diagnosed or repaired. The dealer was contacted of the failure. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 22,129.