The contact owns a 2025 Nissan Pathfinder. The contact stated that while the vehicle was parked inside a parking lot, the contact discovered that an L shaped cracked had formed on the windshield. The contact stated that the crack appeared to have started on the top, passenger side of the window, running down that part of the glass before veering of towards the driver side of the windshield. The contact stated that the failure appeared to have occurred without incident. The dealer was informed of the failure and informed the contact that there were no recalls on the vehicle. The contact was then referred to the NHTSA Hotline to file a safety complaint. In addition, the contact was informed that the windshield must be replaced with an OEM windshield due to the cameras on the windshield. The contact was also referred to her warranty provider; however, she had yet to get in touch with them. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 7,000.

The front grille and front bumper of my 2025 Nissan Pathfinder have melted twice on their own without any accident, impact, or unusual use. The vehicle is used exclusively for personal family transportation and is parked outdoors in Florida. Nissan opened a warranty case on April 1, 2026. However, their entire investigation was conducted based on photos only — no physical inspection of the vehicle was ever performed by Nissan or their representative. Despite this, Nissan denied the warranty claim stating it was not their responsibility, without identifying the root cause of the damage. During the claims process, a Nissan call center representative provided false information stating that our vehicle had been in service for 6 months, which is completely untrue. Multiple calls went unanswered or were disconnected. Written emails were ignored. It took over 6 weeks to receive a final decision. This is a known recurring issue affecting multiple Nissan Pathfinder and Nissan Armada owners dating back to 2021-2022 models. Other owners have reported identical melting of front grille plastic components under normal driving and parking conditions. In at least one documented case, Nissan sent an engineer for physical inspection and immediately confirmed warranty coverage — contradicting their standard practice of denying claims based on photos only. The melting of exterior plastic components on a brand new vehicle raises serious concerns about the quality and heat resistance of materials used by Nissan, and potential safety hazards if the root cause is internal heat rather than external factors. I am requesting that NHTSA investigate this matter as it may indicate a manufacturing defect affecting multiple 2021-2025 Nissan Pathfinder and Armada vehicles.

When sitting in a parking space and when you put the car in reverse, the front sensors pick up whats in front of the car making the beeping sound. If a car is driving by in the rear it does not pickup that car driving by as it is picking up the items in the front of the car. When in reverse, the front sensors should not go off, only the rear sensors should go off. This issue can cause someone to not pay attention to the beeping because they think they are beeping for the front sensors and cause someone to back into someone driving by.

The contact owns a 2025 Nissan Pathfinder. The contact stated that while the vehicle was parked inside the garage, the hatch glass shattered unexpectedly. The vehicle was taken to the dealer; however, no cause for the failure was found. The vehicle was not repaired. Upon further investigation, the contact became aware that several consumers had reported that the rear glass, front windshield, and sunroof glass had broken without impact due to the manufacturing of the thin-tempered glass. The manufacturer was made aware of the failure and advised the contact that a Nissan regional representative would reach out with assistance. The failure mileage was approximately 12,000.

The accelerator pedal has gotten stuck at full throttle 3 times under the all weather rock creek floor mat. The mat appears to be properly placed in its molded position, but it allows the pedal to go behind the mat and get stuck. 3 separate times this has happened.