My 2023 Jeep Wagoneer experienced a catastrophic panoramic sunroof failure while parked and unattended. The vehicle had been driven normally earlier that day with no known impact or debris strike, and I have footage from before arriving showing the roof intact. The vehicle was parked in a school parking lot for approximately 2.5 hours, and when I returned, the panoramic roof glass had spontaneously shattered. No impact event was witnessed, and there was no known object strike to the vehicle. The dealership determined the damage was caused by outside influence; however, no specific impact point or evidence of an object strike has been identified to us. Because the glass shattered unexpectedly while the vehicle was stationary, we are concerned this may represent a spontaneous tempered-glass failure and a potential safety defect.

It seems that when the outside temperature is very warm/hot, when turning the car on or when idling at a traffic light or driving at very low speeds, on occasion the car will abruptly and without warning, shift itself into Park and the emergency brake activates. I took the vehicle in for repair on 10/23/25 and was told there was a "thermostat internal failure" and that the "thermostat assembly" was replaced. I was just recently traveling in Florida ( reside in NY) and the exact same problems occurred with my vehicle which I can only assume was due to the warmer temperatures that my vehicle has not been exposed to since the last repair as I reside in New York. I feel it should be worth mentioning that when turning OFF the auto start/stop button, the problems occurred less frequently but STILL happened on occasion. I've also had 3 other times when the "check engine" light came on. I was told that the first 2 were related to software updates with the transmission. On the other occasion, a "valve body" was replaced. I'm unsure if any of these were related. I've also had to replace the auxiliary battery but I don't think that's related so I didn't upload that file. Although I'm taking the vehicle to be repaired today, I took it in on 04/14/26 because the check engine light came on while in Florida when the car shifted itself into Park and the Emergency Brake was activated. The check engine light almost never comes on when this happens which I was told makes it difficult to diagnose issues. I didn't know how long this info is stored so I took the vehicle in upon returning to NY and was given a Summary Report after they hooked up a scanner. I couldn't get an appointment until today

On two occasions now, the car will start and all other electronic screens will turn on and be normal, but the driver screen behind the steering wheel does not. We can put the car in drive and it operates normal but the screen only shows the display to "press brake and push button to start" the button icon and odometer mileage. Everything else is blank. We have no way of knowing the speed/rpm/fuel/battery/etc. I have video of it while driving and and photo when parked. I am contacting the dealership but wanted to report my concern.

A recall has been issued due to the quarter window on the vehicle may have been built with trim that may detach from the vehicle and may become a road hazard. FCA US is not fixing this repair in a timely manner and has placed a "stop sale" on the vehicle. As a result, this vehicle remains a hazard and is severely reducing the value of the vehicle. This is all caused by FCA US's failure make a simple repair to window trim on the vehicle.

My air conditioning first went out in 2024 in 105 degree weather with a 3 month old baby, the dealer found the issue and fixed it. Then it went out again recently in the same type of weather and now since I am out of my warranty they are trying to charge me for the same issue, this is definitely a hazard to my health and the health of my children being that the weather can’t afford anyone with no AC. Plus they are refusing to see this as a manufacturer issue, when obviously it is. So I am complaining because this is definitely an electrical issue that could lead to other problems and the manufacturer needs to take responsibility and issue the recall because I am not the only consumer experiencing these issues. The faulty AC could lead to a fire or other serious issues that possibly cause injuries to me or my children