Anytime I put it it in hands-free control on the highway. Even on the small highway normal strip the car swings left and right. And also when I'm getting off from the highway hello, Francis smells so close and there's a small bump the back of the car is sliding most of the time.

On Sunday evening [XXX] at [XXX] I was returning from Long Beach on the [XXX] home to Los Angeles, when I went under an overpass and my emergency braking system activated with an alarm and red arrow pointing to the left. There was no warning before this event. Then my lane assist stopped me from going over the line into traffic. A few minutes later the same thing happened again. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

My 2024 Hyundai Tucson hybrid has been returned to the dealership on 3/20/26 and 4/10/26 to replace failed rear shocks and are now scheduled for replacement on 4/27/26 under warranty. I was told by Matthews Hyundai dealership that the part may have been defective the first time but after having the shocks fail again it is clearly a defect in design. The bouncing and ride is dangerous. Rear shock failure is a major safety hazard because it severely compromises vehicle stability, drastically reducing control during braking, cornering, and emergency maneuvers. It leads to increased braking distances, excessive rear-end bouncing, poor handling, and accelerated wear on other suspension components, significantly increasing the risk of accidents. I do not want to have an accident due to a faulty part.

On March 6th, 2026, I spent the day running errands in normal driving conditions and it created a situation that did not charge the battery or switch to gasoline. Several error lights displayed seconds before the car died. The hazard lights failed within 15 minutes of waiting for a tow truck. The dealership service department charged the battery and gave me advice to run the car at least 30 minutes everyday even if runs only in the garage. They told me that it was user error because I don't need to drive a half hour per day. I am still attempting to determine the real issue and have it addressed.

The contact owns a 2024 Hyundai Tucson Hybrid. The contact stated that while driving in snow mode on an icy road at 25 MPH from a stop sign, the brake system suddenly became inoperable, and the vehicle traveled through a stop sign and crashed into an unknown GMC vehicle. The contact mentioned that there was no skidding, and the vehicle was in snow mode to enhance the driving experience. There were no warning lights illuminated. All the air bags deployed, and the driver was unable to see. The vehicle was towed to a tow lot. The contact sustained injuries to her head, resulting in a concussion, fractured ribs, and bruises on her foot from depressing the brake pedal, and medical attention was provided at the hospital. A police report was filed. There was no reported fire. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 9,000. The VIN was not available.