The contact owns a 2025 Hyundai Palisade. The contact stated that while driving at an undisclosed speed, the contact heard a loud sound and noticed that the sunroof had unexpectedly exploded. The vehicle was taken to the dealer, where it was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 5,600.

They are failing to repair the recall from the seat belts. The new estimate is September 2026 and I am waiting for this recall since last year 2025

The contact owns a 2025 Hyundai Palisade. The contact received the recall notification letter for NHTSA Campaign Number: 26V034000 (Air Bags) and NHTSA Campaign Number: 25V607000 (Seat Belts). The vehicle was taken to the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted, who opened a case and confirmed the remedy was not available. The contact had not experienced a failure.

To Whom It May Concern: I am submitting this complaint regarding a serious and ongoing safety defect involving the second-row driver-side seat belt in my Hyundai Palisade. I purchased this vehicle new on December 11, 2025, after being informed that the applicable seat belt recall repair had already been completed by the dealership on December 4, 2025. Despite the recall repair being performed prior to sale, the second-row driver-side seat belt continues to malfunction. On multiple occasions while the vehicle has been in motion, the seat belt has unexpectedly unlatched on its own while occupied by a passenger. This creates a severe safety hazard and leaves the passenger completely unprotected during travel. The issue has occurred repeatedly and has made the second-row driver-side seat unsafe to use. This defect is especially concerning because the vehicle was sold as repaired and safe following completion of the recall campaign. The continued failure of the seat belt system raises concerns that the recall remedy may be ineffective or incomplete. I am requesting that Hyundai Motor America and the National Highway Traffic Safety Administration investigate this matter immediately. I also request that Hyundai provide a permanent repair solution and determine whether additional Hyundai Palisade vehicles may still be experiencing similar seat belt latch failures even after recall service has been completed. Vehicle Information: •Year/Model: Hyundai Palisade •VIN: [XXX] •Purchase Date: [XXX] •Recall Repair Completion Date: December 4, 2025 •Selling Dealer: Holler Hyundai 1150 N Orlando Ave Winter Park FL 32789 •Current Mileage: 8,169 I am extremely concerned about the safety of my passengers and believe this defect presents a significant risk of injury in the event of sudden braking or a collision. Please contact me regarding next steps and investigation of this matter. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Sunroof completely shattered while driving. Yes, it is available for inspection upon request. Due to the glass spontaneously shattering while driving, all occupants in the vehicle were at risk of injury. Problem was confirmed by dealership close to where the incident happened but later denied by other dealerships close to our home. (Glass shattered while on vacation). Vehicle has not been officially inspected No warnings/messages were given before incident occurred