On June 3, 2026 at approximately 3:48 PM, I was operating my 2025 Ford F-150 Lightning Flash in front of my home. The vehicle was at a stop or near-stop. I shifted the vehicle into Reverse, and it rapidly accelerated unexpectedly while in one-pedal driving mode. I then attempted to shift the vehicle into Park to stop it. The vehicle then stopped abruptly and surged forward, ultimately crashing into the front of my house. The vehicle movement and acceleration were not consistent with my intended driver input. One-pedal drive was on, cruise control/BlueCruise/driver assist were off, road conditions were dry, no warning lights or messages appeared, and I noticed no floor mat obstruction. The exact speed reached is unknown, but the impact caused substantial exterior and interior structural damage to the house. I sustained injuries to my head, neck, right leg, and left elbow and went to the hospital for evaluation and treatment. A police report is pending. I am filing this complaint because the vehicle appeared to experience rapid unexpected acceleration and movement not consistent with intended driver input.

The contact owns a 2025 Ford F-150. The contact stated that while driving at an undisclosed speed, the message "High Voltage Battery Fault" was displayed and then the message "Take Vehicle to Dealer" was displayed. The vehicle was taken to the dealer, but no cause of failure was found. The contact stated that while driving at an undisclosed speed, the message "Stop Safely Now" was displayed and the vehicle was towed to a second dealer, Szott Ford (8800 E Holly Rd, Holly, MI 48442). The vehicle was not yet diagnosed or repaired. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 10,900.

On September 19, 2025, my wife was at the wheel of our 2025 Ford F-150 Lightning (VIN: [XXX] ), a vehicle we had leased just months earlier on June 22, 2025, from Sam Galloway Ford at [XXX] . Traveling at a mere 15-20 mph when she was involved in a routine multi-vehicle collision (no citations were issued). No collision warning was sounded. The front-end impact triggered an instantaneous and ferocious eruption of flames from the truck's forward section. The vehicle was swiftly consumed in a raging inferno, leading to its complete and irreparable destruction. My wife narrowly escaped with her life, scrambling from the cab amid the explosive intensification of the fire while relying on the urgent assistance of bystanders to reach safety—mere seconds from what could have been a fatal entrapment. She endured profound terror, acute anxiety, and an overwhelming fear for her very survival in the face of this abrupt and merciless blaze. Responding emergency crews, including the fire department, pinpointed the origin at the vehicle's front end, aligning with hallmarks of a catastrophic battery or electrical malfunction. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Vehicle unintentional cruise activation has happened two times now. The button requires no other 2nd action and at speed low enough to cause unintended forward and sudden acceleration. The button activates easily under turns due to its placements. In addition to this blue cruise gets very confused as sudden vehicles entering the lane in front of it cause severe lane drift due to programming.