status.verdict
status.uncertainstatus.uncertain_sub
product.about
This recall involves Ashland 10-inch and 14-inch two-bar right-hand and left-hand casement window hinge tracks installed in windows to allow the windows to be cranked opened and closed. The casement window hinge tracks include part numbers 2003558, 2003559, 2004271 and 2004272. These products can be identified by locating "R10," "L10," "R14" or "L14" located on the face of the casement window hinge track. These hinge tracks were manufactured and sold to residential and commercial window manufacturers in boxes dated April 2024 through December 2024.
product.complaints_section
product.no_complaints
product.submit_complaintproduct.recalls_section1 total
CPSC
AmesburyTruth Recalls Ashland Casement Window Hinge Tracks Due to Impact Injury Hazard
⚠ The metal sliding arm can disengage from the hinge track causing the window sash to fall, posing an impact injury hazard to consumers.
Remedy: Replace
Sold at: AmesburyTruth to various window manufacturers or service parts providers nationwide from April 2024 through January 2025 for about $2.
Manufacturer: Amesbury Industries Inc., d/b/a AmesburyTruth, of Houston, Texas
Consumer ContactAmesburyTruth toll-free at 844-329-9697 from 8 a.m. to 5 p.m. CT Monday through Friday, by email at [email protected], or online at www.amesburytruth.com/recall or www.amesburytruth.com and click on "Recalls" located on the tool bar at the top of the home webpage for more information.
product.discussion0 product.comments
product.no_discussion
product.status_history
product.no_status_changes