As I was driving down the highway, I heard a loud noise that sounded like an explosion of some sort I was going about 65 miles an hour on the expressway [XXX] and [XXX], when I realized that my sunroof had to have shattered. I pulled off the highway and confirmed this. Luckily, my headliner was closed and all the glass that shattered was inside of that. The weather was sunny, I was not under an overpass or something fell on the glass nor did anything fly up and hit the glass. It just shattered for no reason. I immediately contacted the Acura dealership in Jacksonville, which was my destination and was informed in a couple days that not only was that not a warranty item but also the sunroof was on backorder with no ETA of its delivery The car is drivable obviously, but not if it rain as it would rain in my car and destroy my headliner. I went back to my home in Hendersonville, NC was able to find a sunroof repair company that had my sunroof model in stock and it was replaced. However, when I contacted the dealership in Hendersonville, they told me the same thing that they had no idea when the sunroof would be in so it was left to me to resolve the situation. I had filed a report with Acura asking them to replace and pay for a new sunroof. I have made a complaint and I have a claim number. I’m waiting for resolution. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

This incident happened on July 5th 2025. My 2024 leased Acura RDX front passenger seat caught on fire. The car was parked and not driven for two days before this happened. My educated untrained guess and the police officer on the scene guess was that this was an electrical fire. My Acura dealer refuses to repair this and deny that is the issue. Acura told me this never happened before to a 2024 RDX but I told them this problem happened to years past Acura RDX. There was no issues with this car. I had this car serviced at Acura in April 2025 for regular maintenance service. As of today Acura refuses to repair or replace the car or admit fault with the electrical issue. I was told by Acura this was a thermal event and nothing else. I have pictures of this and the car is at Acura service department for any inspection since it is untouched by them. Also as of today’s date Acura has not sent me any correspondence of anything to do with my leased Acura RDX. This is affecting my life and it is very stressing on my family.

See attached document for complaint.

This week, my panoramic sunroof shattered. This is the second time this has happened to me. The first incident was last year my on 2021 RDX. I became suspicious and started doing some research and it appears this has happened to many RDX users. I filed a formal complaint with Honda corporate as well as my local dealer, Leith Acura inNorth Carolina. What I have seen in social media on numerous Acura Facebook pages is that this issue may be related to a bolt problem , but tried to verify this information as it appears Honda is sweeping it under the rug. Also, further investigation showed that this issue has been happening on models from 2019 through 2024. The issue is when the glass shatters, it can fall directly on the driver or worse, fly off and hit the car behind you. Clearly, this is a an issue that needs to be addressed by this organization and Honda corporate due to due to compelling safety issues. Thank you for the opportunity to submit this complaint. [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6