I was driving at approximately 30 - 35mph when another car went through a stop sign causing a head on collision. I did not see the other car, therefore had no time to brake or maneuver away - the collision happened at the full speed I was driving. The damage to the car is directly in the center and towards the right side of the front of vehicle where the airbag sensors are located. The airbags did not deploy. I was restrained by my seatbelt.

While flat towing this vehicle there was a failure that caused the brakes to melt down and almost start a vehicle fire. The proper process for flat towing for both the vehicle and the brake buddy classic 3 system were followed. The dealership would not provide the data log report which would explain the cause of the problem, but just blame the towing system. Under the Magnuson-Moss Warranty Act they are required to show proof of the fault.

Had the kids loaded up ready to leave the house. Opened up the drivers door and my youngest pressed her feet on the drivers seat while in her car seat and the back of the seat was lifting up. I then investigated it further only to realize it was missing bolts.

I recently had recall work done. I picked the vehicle up on December 23, 2025, and the vehicle is not charging properly or driving well. When plugged into the level 2 charger it took 10 plus hours to charge when it used to take 2.5 hours to charge. The vehicle is also not driving well now. As soon as you take your foot off the gas it’s almost like a major brake is being applied. It’s not safe to drive this way. I have contacted the dealer and will take it back on Monday, December 29, 2025.

While driving approximately 70 mph on the highway, my 2025 Jeep Grand Cherokee 4xe experienced a sudden and complete loss of power without warning. This created a dangerous situation with risk of collision. The vehicle is also subject to an active recall related to high-voltage battery fire risk, which prevents safe charging and normal hybrid operation. Additionally, at approximately 12,000 miles, the vehicle developed a transmission pump failure requiring repair. Due to these combined issues, I do not feel the vehicle is safe to operate, particularly when transporting my children. This incident represents a serious safety concern involving loss of propulsion at highway speeds.