The contact owns a 2024 Mini Cooper S. The contact stated that a brake pad failure message was illuminated on the vehicle. The vehicle was taken to the dealer, who diagnosed the brake fluid service issue. The brake fluid flush was completed, and a complimentary oil change was provided. Two days after doing so, approximately two days later, the Oil Light illuminated, advising to add a quart of oil. The vehicle was returned and inspected. It was assumed the cap was not on tight enough. The air conditioner failed shortly after. The vehicle was returned, and it was diagnosed that the AC motor had failed. The motor was replaced, and 2 days later, the Oil Light advising for 1 quart of oil illuminated again. The vehicle was taken to a certified mechanic, who diagnosed an oil leak but had not identified where. They added 2 quarts of oil and advised returning to the dealer. The dealer confirmed an oil leak and provided the contact with a loaner. The vehicle was not repaired. The manufacturer was not informed of the issues. The failure mileage was 12,625.

MINI COOPER S 2024 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

Car was parked and the ABS braking unit caught fire.  Fire Marshal watched CCTV from restaurant from across the street.  He watched it from when the car was parked until the fire department arrived.  No one went near the car or threw anything at the car.  Fire Marshal saw when the smoke began, then an electrical arc and flames.  The 2024 Mini Clubman was totaled by our insurance company.  Luckily our daughter was not driving it when it caught fire.  We have contacted BMW customer care and the dealership where it was purchased.  She had the vehicle for a total of 3 months.  It was supposed to have been a certified used mini.  However, the vehicle had a warning light for brake fluid and we made appointment and took it in for service on 4/8/26.  The Customer Care, Eddie, stated that the brake service was over due; however, it was just purchased as a certified mini 3 months prior and all services should have been done prior to  us purchasing the vehicle.  Vehicle was serviced and their 21 point inspection stated everything was fine.  At this time, we are out $8,500, $5K cash down payment, $1600 trade, $1900 in car payments.  That is a steep price for driving a vehicle for 3 months.  Dealership said they could not help us and to call Customer Care, we called Customer Care, and they are supposedly looking into it.

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