[XXX] old infant's face was cut and bleeding from the Chicco Fit360 ClearTex Rotating Car Seat's safety straps with included pads INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2024 BMW X3. The contact stated that while driving at an undisclosed speed, the windshield unexpectedly cracked on several occasions without impact. The contact stated that the crack originated at the top of the windshield and extended approximately six inches toward the driver’s side. The vehicle was taken to the dealer, but was not inspected. The dealer ordered replacement windshields several times. The contact stated that after the windshield was replaced, the failure recurred. The manufacturer was made aware of the failure. The approximate failure mileage was 45,000.

I started to pull forward from a pharmacy drive-through at an intended low speed (approximately10/15 mph) for a right turn onto a driveway. The car was on auto-hold and in drive gear. When I turned right, the vehicle went into a full throttle acceleration and continued until impact. Brakes were totally ineffective. A TWO-LINE BRIGHT YELLOW MESSAGE FLASHED IN THE INSTRUMENT PANEL, "TRANSMISSION MALFUNCTION". There was no automatic braking or forward collision function. I made a hard left turn in about 40 feet to avoid a shopping center parking lot. The vehicle continued until colliding with a concrete filled bollard and an automotive electric charging station. The vehicle charging at this station was also struck. My vehicle fell back, landing on its right side. The driver's airbag and both side curtains deployed. I was left suspended in the seat belt until the Fire Department, Emergency Services and the Highway Patrol arrived. A Jaws of Life was used to open the sunroof and extract me. I was transported by ambulance to an emergency treatment center. I was examined there and imaging done. I sustained a ruptured tendon in the middle right finger (permanent damage) and sagittal band ruptures in two fingers on that hand. There were numerous scrapes and bruises on the left thigh, both forearms and hands as well as minor cuts on my forehead. Also, post -accident, I experienced neck pain and overall soreness for several days due to whiplash. The Event Data Recorder was unattainable as insurance paid the claim for the totaled car within one week and assumed ownership. According to the salvage yard, it was sold shortly thereafter. Refer to NHTSA ID number 11659896 for this issue with another 2024 BMW x3 Photos to accompany complaint will be sent by email with VIN #

To Whom It May Concern, I am submitting this supplemental update to formally document continued delay and lack of action by BMW following notification of serious vehicle safety concerns involving risk to minor passengers. BMW was notified in writing of multiple safety-related incidents involving system reliability and unauthorized access behavior. These concerns escalated to an incident occurring while the vehicle was in motion, presenting immediate risk to occupants, including two minor children. Despite acknowledgment of these concerns, BMW has: Failed to open a repair order to document the safety defects; Conditioned inspection on continued operation of a vehicle reported as unsafe; Failed to provide a timely, safe alternative path for inspection (e.g., coordinated tow and uninterrupted transportation); Gone silent for extended periods after acknowledgment of safety risk. I have expressly stated that the vehicle is unsafe to operate and that continued delay creates ongoing risk. I have also stated my willingness to cooperate fully with inspection and documentation provided that such cooperation does not require placing occupants at risk. This supplemental notice is submitted to preserve the record that continued inaction following acknowledgment of a safety concern may constitute failure to mitigate known risk. All communications, incidents, and delays are being documented. I respectfully request that this update be added to the record and considered as part of any safety or compliance review. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

This submission is a supplemental update to my existing NHTSA complaint regarding my BMW X3. On [XXX], at approximately [XXX], while the vehicle was traveling approximately 40 MPH with the doors locked, the rear passenger door opened while the vehicle was in motion. A [XXX] child was secured in a rear car seat at the time. A [XXX] child witnessed the event while I was dropping him off at school. No audible or visual warning alerts activated before or during the incident. This event follows prior electronic access and system reliability concerns reported in November and December 2025, including operation without key presence and unauthorized access behavior. I believe these events may be related and indicative of a broader electronic or body control system failure. Due to the seriousness of this incident involving minor occupants, I no longer consider the vehicle safe to operate. The vehicle is pending inspection and has not been driven further. I am submitting this update to document a potential child-safety defect and to ensure this information is considered as part of NHTSA’s review. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)