complaints.title

complaints.subtitle

10 complaints
VOLKSWAGEN JETTA 2023 SERVICE BRAKES
low
At only 24,000 miles, the rear brakes are already showing significant wear. When checked by the dealer, they were 2mm, while the front brakes were 12mm. The service representatives at the dealership h
NHTSAUSApr 2026Source →
VOLKSWAGEN JETTA 2023 ENGINE
medium
About 6 months after I bought my car the check engine light came on, took to vw still under Warranty. And they said it was just a harness on sale about 4 months later, it came back on and they kept my
NHTSAUSApr 2026Source →
VOLKSWAGEN JETTA 2023 UNKNOWN OR OTHER
low
I was on the highway when it sounded like an explosion happened in my car. My sunroof shattered without any debris hitting it. It was 55 degrees, so no extreme temperatures, sunny, I was not behind a
NHTSAUSMar 2026Source →
VOLKSWAGEN JETTA 2023 FORWARD COLLISION AVOIDANCE: WARNINGS
low
Adaptive Cruise control stops working suddenly with message "Travel Assist currently not available". Warning goes after restart or have to go and cancel assist completely and start again and then it w
NHTSAUSMar 2026Source →
VOLKSWAGEN JETTA 2023 SUSPENSION
low
I have brought my car into my dealership 3 times now for the same problem (a creaking noise in the suspension system) The first time they replaced the parts that I suppose they couldn’t replicate ea
NHTSAUSFeb 2026Source →
VOLKSWAGEN JETTA 2023 ENGINE
low
My 2023 vehicle has needed coolant topped off every 5-10K miles. This appears to be a very common occurrence for several owners however dealerships are just telling folks to top off as it's due to ev
NHTSAUSAug 2025Source →
VOLKSWAGEN JETTA 2023 ELECTRICAL SYSTEM
medium
The SOS Module has failed three times over 24 months of ownership. Each time, the dealer replaced the module and the faults comes back. This failure means I cannot contact VW for help in case of acc
NHTSAUSJul 2025Source →
VOLKSWAGEN JETTA 2023 ENGINE
medium
While driving home from work (I travel with the railroad weekly) on Thursday, [XXX], I had my vehicle set on cruise control going west on [XXX] in TN. Out of nowhere, my engine overheated and I lost m
NHTSAUSMay 2025Source →
VOLKSWAGEN JETTA 2023 SERVICE BRAKES
low
Rear brakes worn prematurely with only 16k miles on a brand new purchased 2023 VW Jetta. Dealer said, VW will not replace until the brakes at 2mm and the warranty will expire next month and I will end
NHTSAUSApr 2025Source →
VOLKSWAGEN JETTA 2023 ENGINE
low
Coolant reservoir keeps getting empty every 1000 miles. Similar issue as reported under [XXX] nhtsaId=11613107 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6
NHTSAUSMar 2025Source →